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| Preface | |
| Orientation and Perspective | |
| Human Services: A New Direction | |
| What Is a Human Services Worker? Multiple Views | |
| Typical Employment Titles for Human Service Workers | |
| Current Conceptions of Human Services Systems | |
| ldquo;There She Lies, the Great Melting Potrdquo; | |
| Social Policy and Human Services | |
| Summary | |
| Discussion Questions | |
| Learning Experiences | |
| Endnote | |
| Recommended Readings | |
| Internet Sites | |
| A History of Helping | |
| The Dark Past of Helping | |
| Social Welfare: Toward a Community Approach | |
| A History of Prejudice | |
| Summary | |
| Discussion Questions | |
| Learning Experiences | |
| Endnote | |
| Recommended Readings | |
| Internet Sites | |
| Human Services: Defining Roles, Problems, and Boundaries | |
| Human Service Workers: Agents of Change | |
| Human Services: A New Profession | |
| Role Functions of the Human Service Worker | |
| Human Service Workers: What They Really Do | |
| Human Service Workers in a Multicultural Society | |
| Competence and Credentialing | |
| Summary | |
| Discussion Questions | |
| Learning Experiences | |
| Endnotes | |
| Recommended Readings | |
| Internet Sites | |
| Human Services: Identifying Problems and Causes | |
| Identifying Problems | |
| Theoretical Causes of Problem Behavior | |
| An Ecological Synthesis: The Life Matrix | |
| Summary | |
| Discussion Questions | |
| Learning Experiences | |
| Recommended Readings | |
| Internet Sites | |
| Human Services Boundaries: Special Populations, Special Systems | |
| Problems and Services for Children and Adolescents | |
| Cultural Diversity in the Workplace | |
| Table of Contents provided by Publisher. All Rights Reserved. |