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Human Services

ISBN: 9780205265077 | 0205265073
Edition: 7th
Format: Hardcover
Publisher: Viacom Company, A
Pub. Date: 12/1/1997

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Table of Contents
Prefacexiii
PART I Orientation and Perspective1(45)
1 Human Services: A New Direction
1(24)
Antecedents of the Human Services Concep... MORE
2(7)
Box 1.1: Typical Employment Titles for Human Service Workers
9(1)
Social Policy and Human Services
10(3)
Current Conceptions of Human Services Systems
13(6)
Box 1.2: "There She Lies, the Great Melting Pot"
19(1)
What Is a Human Service Worker?
20(2)
Summary
22(1)
Discussion Questions
23(1)
Learning Experiences
23(1)
Endnotes
23(1)
Recommended Readings
23(2)
2 A History of Helping
25(21)
The Dawn of Time: Early "Human Services"
26(1)
The Enlightened Greeks: "Human Services" and the Golden Age
27(1)
The Dark Ages: "Human Services" in Medieval Europe
28(1)
The Voice of Reason
29(2)
Fragmenting Human Behavior
31(7)
Social Welfare: Toward a Community Approach
38(3)
Box 2.1: Historical Prejudice
41(3)
Summary
44(1)
Discussion Questions
45(1)
Learning Experiences
45(1)
Recommended Readings
45(1)
PART II Human Services: Defining Roles, Problems, and Boundaries46(77)
3 Human Service Workers: Agents of Change
46(25)
Human Services, a New Profession
46(3)
Role Functions of the Human Service Worker
49(3)
Human Service Workers as Agents of Change: Do They Help or Heal?
52(2)
Human Service Workers: What They Really Do
54(5)
Human Service Workers in a Multicultural Society
59(5)
Competence and Credentialing
64(4)
Summary
68(1)
Discussion Questions
69(1)
Learning Experiences
70(1)
Endnotes
70(1)
Recommended Readings
70(1)
4 Human Services: Identifying Problems and Causes
71(21)
Identifying Problems
73(5)
Theoretical Causes of Problem Behavior
78(10)
An Ecological Synthesis: The Life Matrix
88(2)
Summary
90(1)
Discussion Questions
91(1)
Learning Experiences
91(1)
Recommended Readings
91(1)
5 Human Services Boundaries: Special Populations, Special Systems
92(31)
Problems and Services for Children and Adolescents
93(3)
Box 5.1: Cultural Diversity in the Workplace
96(2)
Box 5.2: Types of Out-of-Home Placement
98(1)
Domestic Abuse Services
99(1)
Problems and Services for the Elderly
100(3)
Drug Abuse: The Problem and Human Services
103(5)
Services for Mentally Retarded People
108(4)
Mental Health Problems and Service Systems
112(2)
Correctional Systems
114(1)
Poverty: A Common Denominator
115(2)
Homeless People
117(2)
The Multiproblem Client
119(1)
Summary
120(1)
Discussion Questions
121(1)
Learning Experiences
122(1)
Endnote
122(1)
Recommended Readings
122(1)
PART III Contemporary Strategies123(73)
6 Medical/Psychiatric Approaches and the Person in Need
123(16)
AIDS: Physical Disease--Human Services Issue
124(2)
Box 6.1: HIV/AIDS in the Cross-Cultural Context
126(2)
The Basics of the Medical/Psychiatric Model
128(2)
Common Treatment Strategies of the Medical/Psychiatric Model
130(1)
Box 6.2: A Culture-Bound Syndrome: Koro, the Disappearing Penis
131(6)
Prospects for the Medical/Psychiatric Model
137(1)
Summary
137(1)
Discussion Questions
138(1)
Learning Experiences
138(1)
Recommended Readings
138(1)
7 Behavioral Approaches and the Person in Need
139(14)
Four Models of Learned Behavior
140(4)
Learning Problem Behaviors
144(1)
Representative Behavioral Treatment Approaches
145(6)
The Effectiveness of Behavioral Strategies
151(1)
Summary
151(1)
Discussion Questions
152(1)
Learning Experiences
152(1)
Recommended Readings
152(1)
8 Psychotherapy and the Person in Need
153(18)
Psychoanalysis
155(2)
Roger's Client-Centered Therapy
157(3)
Transactional Analysis and Gestalt Therapy
160(3)
Prescriptive Psychotherapy
163(1)
Box 8.1: Some Ethnocultural Issues and Psychotherapists
164(1)
Structural Variations of the Psychotherapeutic Approaches
165(2)
Evaluating the Effectiveness of the Psychotherapeutic Approaches
167(2)
Summary
169(1)
Discussion Questions
170(1)
Learning Experiences
170(1)
Endnotes
170(1)
Recommended Readings
170(1)
9 Integrating Contemporary Strategies, Personal Relationship Skills, and the Supervisory Process
171(25)
Using Contemporary Strategies
172(9)
Using Personal Relationship Skills
181(6)
Box 9.1: Cross-Cultural Communication Barriers and Strategies for Breaking Through
187(4)
Who Helps the Helper? Supervision and Teamwork
191(2)
Summary
193(1)
Discussion Questions
194(1)
Learning Experiences
194(1)
Recommended Readings
195(1)
PART IV Human Services and Psychosocial Change Agentry196(103)
10 Problem Assessment, Planning, Brokering
196(14)
Typical Problems Seen by Human Service Workers
196(2)
The Need for Assessment
198(1)
Principles of Triage
199(4)
Client Care Data
203(4)
Summary
207(1)
Discussion Questions
208(1)
Learning Experiences
208(1)
Recommended Readings
209(1)
11 Crisis Intervention
210(21)
Understanding Crisis States
211(4)
Signs of Crisis States
215(1)
The Crisis of Major Disasters
216(4)
Common Crisis Situations
220(2)
Intervening in the Crisis
222(2)
Box 11.1: Myths about Suicide
224(2)
Crisis Intervention for the Crisis Worker
226(1)
The Goal and Setting of Crisis Intervention
227(2)
Summary
229(1)
Discussion Questions
229(1)
Learning Experiences
230(1)
Endnotes
230(1)
Recommended Readings
230(1)
12 Culturally Favored Approaches: Indigenous Workers, Peer Therapy, Parahelpers, and Mutual Self-Help
231(23)
Indigenous Workers
232(2)
Peer Therapy
234(5)
Parahelpers
239(3)
Box 12.1: Traditional Cultural Helpers and Human Services
242(1)
Mutual Help Groups
243(8)
Mutual Help Groups and the Human Service Worker
251(1)
Summary
251(1)
Discussion Questions
252(1)
Learning Experiences
252(1)
Endnotes
253(1)
Recommended Readings
253(1)
13 Social Intervention: Prevention through Environmental Change
254(30)
Prevention in Human Services
256(2)
Limited Social Interventions
258(3)
Box 13.1: The Ethnic Agency
261(11)
Comprehensive Social Intervention
272(6)
Human Services and Social Advocacy
278(3)
Summary
281(1)
Discussion Questions
282(1)
Learning Experiences
283(1)
Endnotes
283(1)
Recommended Readings
283(1)
14 Social Control, Human Rights, Ethics, and the Law
284(15)
Box 14.1: A Lack of Cultural Sensitivity?
285(1)
The Therapeutic State
286(2)
Human Rights Issues and Human Services
288(4)
Ethical Standards for Human Service Workers
292(4)
Summary
296(1)
Discussion Questions
297(1)
Learning Experiences
297(1)
Recommended Readings
298(1)
Glossary299(6)
Annotated Bibliography305(7)
References312(15)
Index327

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