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| Foreword | |
| Strategic Human Resources Management | p. 1 |
| Healthcare Workforce Planning | p. 27 |
| Globalization and the Healthcare Workforce | p. 47 |
| Healthcare Professionals | p. 71 |
| The Legal Environment of Human Resources Management | p. 99 |
| Workforce Diversity | p. 145 |
| Job Analysis and Job Design | p. 163 |
| Recruitment, Selection, and Retention | p... MORE |
| Organizational Development and Training | p. 237 |
| Performance Management | p. 257 |
| Compensation Practices, Planning, and Challenges | p. 281 |
| Employee Benefits | p. 319 |
| Health Safety and Preparedness | p. 347 |
| Managing with Organized Labor | p. 359 |
| Nurse Workload, Staffing, and Measurement | p. 393 |
| Human Resources Budgeting and Employee Productivity | p. 433 |
| Creating Customer-Focused Healthcare Organizations Through Human Resources | p. 451 |
| Present Trends that Affect the Future of Human Resources Management and the Healthcare Workforce | p. 479 |
| Integrative Cases | |
| Reduction in Force at Sierra Veterans Affairs Medical Center | p. 501 |
| Management Challenges of a Customer Service Center | p. 511 |
| Performance Feedback Now and Then | p. 523 |
| Index | p. 529 |
| About the Editors | p. 537 |
| About the Contributors | p. 538 |
| Table of Contents provided by Blackwell. All Rights Reserved. |