Human Resource Management in Hospitality
ISBN: 9780198069850 | 0198069855
Format: PaperbackPublisher: Oxford University Press, USA
Pub. Date: 1/13/2013
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Human Resource Management in Hospitality is a comprehensive textbook, designed especially for students of hotel management programmes. It explores the core concepts of human resource management (HRM) and uses numerous industry-related examples and case studies to explain them.
Beginning with an introduction to HRM, the book goes on to explore relevant theoretical concepts like manpower planning, recruitment, training and development. It then elaborates on employee motivation, performance appraisal, compensation and benefit man... MORE
Beginning with an introduction to HRM, the book goes on to explore relevant theoretical concepts like manpower planning, recruitment, training and development. It then elaborates on employee motivation, performance appraisal, compensation and benefit man... MORE
1. Introduction to HRM
2. Manpower Planning
3. Recruitment
4. Training and Development
5. Performance Appraisal
6. Employee Motivation
7. Compensation and Benefit Management
8. Job Satisfaction
9. Organizational Culture
10. Organizational Conflict and Collective Bargaining
11. Indian Labour Laws
12. Disci... MORE
13. HR Information System (HRIS)
14. International HRM
Appendix A: Abusive Supervision
Appendix B: Counter-productive Behaviour
Malay Biswas, PhD, is Assistant Professor (Organizational Behaviour / Human Resource Management) at the Indian Institute of Management (IIM), Rohtak. He had worked with Taj Hotels Resorts and Palaces for over eight years as Human Resource Professional and eight years of academic experience with Institute of Hotel Management, Aurangabad, Maharashtra. He taught organizational behaviour, human resource management, research methodology, and business ethics. Dr. Biswas has published several papers and reports in the areas of his expertise in international and national journals.
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