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| An overview of human resources | p. 1 |
| How human resources fits into an organization | p. 15 |
| The legal framework of contemporary human resources | p. 39 |
| Human resource activities and managers | p. 65 |
| The manager-employee relationship | p. 93 |
| Position descriptions | p. 113 |
| Department managers and the recruiting process | p. 125 |
| Civil service systems | p. 147 |