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Human Relations for Career and Personal Success

by: Dubrin, Andrew J.

Human Relations for Career and Personal Success

by: Dubrin, Andrew J.

ISBN 13:
9780139246630
ISBN 10:
0139246630
Edition: 5th
Format: Hardcover
Copyright: 08/01/1998
Publisher: Pearson College Div
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Summary

Shows you how you can become more effective in your work and personal life through knowledge of and skill in human relations. DLC: Success in business.

Preface

(4)

About the Author

xiii

PART 1: UNDERSTANDING AND MANAGING YOURSELF

(146)

1 Human Relations and Yourself

(28)

How Work and Personal Life Influence Each Other

(2)

Human Relations Begins with Self-Understanding

(6)

Your Self-Concept: What You Think of You

(2)

The Nature and Consequences of Self-Esteem

(7)

Potential Disadvantages of Preoccupation with the Self

(1)

How Studying Human Relations Can Help You

(1)

Summary

(2)

References

(4)

Additional Reading

(2)

2 Self-Motivation and Goal Setting

(28)

How Needs and Motives Influence Motivation

(3)

Maslow's Need Hierarchy

(1)

Goals and Motivation

(3)

Goal Setting on the Job

(3)

Personal Goal Setting

(3)

Guidelines for Goal Setting

(2)

Problems Sometimes Created by Goals

(2)

Self-Motivation Techniques

(1)

Developing the Self-Discipline to Achieve Goals and Stay Motivated

(2)

Summary

(4)

References

(1)

Additional Reading

(2)

3 Problem Solving and Creativity

(32)

Personal Characteristics That Influence Your Problem-Solving Ability

(4)

Problem-Solving Styles

(2)

Problem-Solving and Decision-Making Steps

(4)

Creativity in Decision Making

(1)

Measuring Your Creative Potential

(1)

Characteristics of Creative Workers

(6)

The Conditions Necessary for Creativity

(1)

Improving Your Creativity

(7)

Summary

(2)

References

(2)

Additional Reading

(1)

Solutions to the Nine-Dot Problem

(2)

4 Achieving Wellness and Managing Stress

(30)

Strategies for Achieving Wellness

(4)

The Physiology and Consequences of Stress

(4)

Sources of Stress in Personal Life

(3)

Personality Factors and Stress-Proneness

102

(2)

Sources of Work Stress

104

(4)

Managing Stress

108

(5)

Summary

113

(3)

References

116

(2)

Additional Reading

118

(1)

5 Dealing with Personal Problems

119

(28)

Self-Defeating Behavior

121

(5)

Understanding and Controlling Addictions

126

(7)

Coping with the Loss of a Relationship

133

(1)

Absenteeism and Tardiness

134

(2)

Depression and Neurobiological Disorders

136

(3)

Dealing with Anger

139

(1)

Summary

140

(2)

References

142

(3)

Additional Reading

145

(2)

PART 2: DEALING EFFECTIVELY WITH PEOPLE

147

(106)

6 Communicating with People

147

(30)

How Communication Takes Place

148

(2)

Nonverbal Communication (Sending and Receiving Silent Messages)

150

(5)

Interpersonal Communication and Information Technology

155

(2)

Roadblocks to Communication

157

(4)

Building Bridges to Communication

161

(4)

Enhancing Your Listening Skills

165

(3)

Overcoming Gender and Cross-Cultural Barriers to Communication

168

(3)

Summary

171

(2)

References

173

(3)

Additional Reading

176

(1)

7 Handling Conflict and Being Assertive

177

(28)

Why So Much Conflict Exists

179

(6)

The Good and Bad Side of Conflict

185

(2)

Conflict-Management Styles

187

(2)

Techniques for Resolving Conflicts with Others

189

(5)

Developing Assertiveness

194

(5)

Summary

199

(4)

References

203

(1)

Additional Reading

204

(1)

8 Getting Along with Your Manager

205

(24)

Creating a Favorable Impression on Your Manager or Team Leader

207

(5)

Dealing Directly with Your Manager

212

(6)

Coping with a Problem Manager

218

(4)

Summary

222

(2)

References

224

(2)

Additional Reading

226

(3)

9 Getting Along with Coworkers and Customers

229

(24)

Taking the Initiative in Coworker Relationships

230

(5)

Reacting Constructively to the Behavior of Coworkers

235

(6)

Building Good Relationships with Customers

241

(3)

Appreciating Diversity Among Coworkers and Customers

244

(2)

Summary

246

(4)

References

250

(1)

Additional Reading

251

(2)

PART 3: DEVELOPING CAREER THRUST

253

(134)

10 Choosing a Career and Developing a Portfolio Career

253

(22)

Self-Knowledge and Choosing a Career

254

(8)

Finding Out About Occupations

262

(4)

Data, People, or Things

266

(1)

Developing a Portfolio Career and Career Switching

266

(2)

Eight Suggestions for Career Preparation

268

(2)

Summary

270

(1)

References

271

(2)

Additional Reading

273

(2)

11 Conducting a Job Search

275

(32)

Targeting Your Job Search

277

(1)

Qualifications Sought by Employers

278

(1)

Job-Finding Methods

278

(7)

Cover Letters

285

(1)

Preparing an Effective Job Resume

286

(7)

Having a Successful Job Interview

293

(4)

Psychological Testing and the Physical Examination

297

(3)

Managing the Downside of Conducting a Job Search

300

(1)

Summary

301

(3)

References

304

(2)

Additional Reading

306

(1)

12 Developing Good Work Habits

307

(26)

Dealing with Procrastination

309

(3)

Developing the Proper Attitudes and Values

312

(4)

Time-Management Techniques

316

(6)

Overcoming Time Wasters

322

(3)

Summary

325

(3)

References

328

(4)

Additional Reading

332

(1)

13 Getting Ahead in Your Career

333

(28)

The New Model of Career Advancement

334

(2)

Taking Control of Yourself

336

(7)

Exerting Control over the Outside World

343

(10)

Dealing with Hidden Barriers to Advancement

353

(1)

Summary

354

(2)

References

356

(4)

Additional Reading

360

(1)

14 Developing Self-Confidence and Becoming a Leader

361

(26)

The Importance of Self-Confidence and Self-Efficacy

362

(1)

Developing Self-Confidence

363

(6)

Leadership and Being a Leader

369

(2)

Traits and Characteristics of Effective Leaders

371

(5)

Behaviors and Skills of Effective Leaders

376

(3)

Developing Your Leadership Potential

379

(2)

Summary

381

(2)

References

383

(3)

Additional Reading

386

(1)

PART 4: MANAGING YOUR PERSONAL LIFE

387

(62)

15 Managing Your Personal Finances

387

(32)

Your Personal Financial Plan

388

(5)

Basic Investment Principles

393

(3)

Choosing Your Investments

396

(8)

Managing and Preventing Debt

404

(7)

How to Retire Rich

411

(2)

Summary

413

(2)

References

415

(2)

Additional Reading

417

(2)

16 Finding Happiness and Enhancing Your Personal Life

419

(30)

Achieving Happiness

420

(6)

A Planned Approach to Finding a Relationship

426

(3)

Why People Are Attracted to One Another

429

(3)

Working Out Issues Within Relationships

432

(3)

Meeting the Challenges of Being a Two-Income Couple

435

(2)

Keeping Your Relationship Vibrant

437

(5)

Summary

442

(2)

References

444

(3)

Additional Reading

447

(2)

Glossary

449

(8)

Index

457

Amazon no longer offers textbook rentals. We do!

Human Relations for Career and Personal Success

Human Relations for Career and Personal Success

9780139246630

0139246630

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Human Relations for Career and Personal Success

Human Relations for Career and Personal Success

9780139246630

0139246630

Summary

Table of Contents

Supplemental Materials

Write a Review

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