9780132974400

Human Relations for Career and Personal Success: Concepts, Applications, and Skills,Tenth Edition, shows how you can become more effective in your work and personal life by developing your human relations skills. Offering more insight into human behavior, the text covers topics such as career advancement, developing good work habits, and managing stress and personal problems. With his proven approach, DuBrin delves into human relations by looking at basic concepts followed by a heavy component of skill development and self-assessment. This tenth edition features over 60 new cases, exercises, assignments and assessments and a new MyBizSkillsKitwebsite.

PART I: UNDERSTANDING AND MANAGING YOURSELF

1. Human Relations and You

2. Self-Esteem and Self-Confidence

3. Self-Motivation and Goal Setting

4. Emotional Intelligence, Attitudes, and Happiness

5. Values and Ethics

6. Problem Solving and Creativity

PART II: DEALING EFFECTIVELY WITH PEOPLE

7. Personal Communication Effectiveness

8. Communication in the Workplace

9. Specialized Tactics for Getting Along with Others in the Workplace

10. Managing Conflict

11. Becoming an Effective Leader

12. Motivating Others and Developing Teamwork

13. Diversity and Cross-Cultural Competence

PART III: DEVELOPING CAREER THRUST

14. Getting Ahead in Your Career

15. Learning Strategies, Perception, and Life Span Changes

16. Developing Good Work Habits

PART IV: STAYING EMOTIONALLY HEALTHY

17. Managing Stress and Personal Problems

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Human Relations for Career and Personal Success Concepts, Applications, and Skills

Human Relations for Career and Personal Success Concepts, Applications, and Skills

0132974401

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