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Human Relations for Career and Personal Success

by: Dubrin, Andrew J.

Human Relations for Career and Personal Success

by: Dubrin, Andrew J.

ISBN 13:
9780130310965
ISBN 10:
0130310964
Edition: 6th
Format: Hardcover w/CD
Copyright: 01/01/2002
Publisher: Pearson College Div
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Summary

For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, and Career Development; also appropriate for a course in Interpersonal Skills Training. This motivating and conversational text helps students achieve better interpersonal relationships at home and on the job by providing them with essential knowledge about human relations.

Preface

About the Author

PART 1: UNDERSTANDING AND MANAGING YOURSELF

Human Relations and Yourself

(28)

How Work and Personal Life Influence Each Other

(2)

Human Relations Begins with Self-Understanding

(6)

Your Self-Concept: What You Think of You

(2)

The Nature and Consequences of Self-Esteem

(4)

How to Enhance Self-Esteem

(4)

Potential Disadvantages of Preoccupation with the Self

(1)

How Studying Human Relations Can Help You

(1)

Summary

(2)

References

(3)

Additional Reading

(2)

Self-Motivation and Goal Setting

(32)

How Needs and Motives Influence Motivation

(6)

Maslow's Need Hierarchy

(1)

Goals and Motivation

(3)

Goal Setting on the Job

(3)

Personal Goal Setting

(3)

Guidelines for Goal Setting

(2)

Problems Sometimes Created by Goals

(1)

Self-Motivation Techniques

(2)

Developing the Self-Discipline to Achieve Goals and Stay Motivated

(2)

Summary

(4)

References

(2)

Additional Reading

(2)

Problem Solving and Creativity

(38)

Personal Characteristics That Influence Your Problem-Solving Ability

(4)

Problem-Solving Styles

(2)

Problem-Solving and Decision-Making Steps

(6)

Creativity in Decision Making

(1)

Measuring Your Creative Potential

(8)

Improving Your Creativity

(8)

Summary

(4)

References

(2)

Additional Reading

(2)

Achieving Wellness and Managing Stress

(36)

Strategies for Achieving Wellness

100

(8)

The Physiology and Consequences of Stress

108

(4)

Sources of Stress in Personal Life

112

(3)

Personality Factors and Stress-Proneness

115

(1)

Sources of Work Stress

116

(6)

Managing Stress

122

(5)

Summary

127

(2)

References

129

(4)

Additional Reading

133

(2)

Dealing with Personal Problems

135

(32)

Self-Defeating Behavior

137

(6)

Understanding and Controlling Addictions

143

(9)

Coping with the Loss of a Relationship

152

(2)

Absenteeism and Tardiness

154

(1)

Depression and Neurobiological Disorders

155

(3)

Dealing with Anger

158

(2)

Summary

160

(3)

References

163

(3)

Additional Reading

166

(1)

PART 2: DEALING EFFECTIVELY WITH PEOPLE

Communicating with People

167

(36)

How Communication Takes Place

169

(1)

Nonverbal Communication (Sending and Receiving Silent Messages)

170

(6)

Interpersonal Communication and Information Technology

176

(4)

Roadblocks to Communication

180

(5)

Building Bridges to Communication

185

(7)

Enhancing Your Listening Skills

192

(1)

Overcoming Gender Barriers to Communication

193

(3)

Summary

196

(4)

References

200

(1)

Additional Reading

201

(2)

Handling Conflict and Being Assertive

203

(30)

Why So Much Conflict Exists

204

(8)

Advantages and Disadvantages of Conflict

212

(2)

Techniques for Resolving Conflicts

214

(7)

Developing Assertiveness

221

(5)

Summary

226

(5)

References

231

(1)

Additional Reading

232

(1)

Getting Along with Your Manager, Coworkers, and Customers

233

(34)

Developing a Good Relationship with Your Manager or Team Leader

235

(7)

Coping with a Problem Manager

242

(3)

Building Good Coworker Relationships

245

(10)

Building Good Relationships with Customers

255

(4)

Summary

259

(4)

References

263

(1)

Additional Reading

264

(3)

Developing Cross-Cultural Competency

267

(24)

Major Dimensions of Differences in Cultural Values

268

(4)

Barriers to Good Cross-Cultural Relations

272

(2)

Approaches to Improving Cross-Cultural Relations

274

(9)

Overcoming Cross-Cultural Communication Barriers

283

(2)

Summary

285

(2)

References

287

(3)

Additional Reading

290

(1)

PART 3: DEVELOPING CAREER THRUST

Choosing a Career and Developing a Portfolio Career

291

(24)

Self-Knowledge and Choosing a Career

292

(7)

Finding Out about Occupations

299

(4)

Data, People, or Things

303

(1)

Developing a Portfolio Career and Career Switching

304

(4)

Eight Suggestions for Career Preparation

308

(1)

Summary

309

(4)

References

313

(1)

Additional Reading

313

(2)

Conducting a Job Search

315

(34)

Targeting Your Job Search

316

(2)

Qualifications Sought by Employers

318

(1)

Job-Finding Methods

318

(7)

Cover Letters

325

(1)

Preparing an Effective Job Resume

326

(8)

The Successful Job Interview

334

(4)

Psychological Testing and the Physical Exam

338

(3)

Managing the Downside of Conducting a Job Search

341

(1)

Summary

342

(2)

References

344

(3)

Additional Reading

347

(2)

Developing Good Work Habits

349

(28)

Dealing with Procrastination

351

(4)

Developing Proper Attitudes and Values

355

(4)

Time Management Techniques

359

(7)

Overcoming Time Wasters

366

(3)

Summary

369

(5)

References

374

(1)

Additional Reading

375

(2)

Getting Ahead in Your Career

377

(30)

The New Model of Career Advancement

378

(2)

Taking Control of Yourself

380

(9)

Exerting Control over the Outside World

389

(10)

Dealing with Hidden Barriers to Advancement

399

(2)

Summary

401

(2)

References

403

(3)

Additional Reading

406

(1)

Developing Self-Confidence and Becoming a Leader

407

(28)

The Importance of Self-Confidence and Self-Efficacy

409

(1)

Developing Self-Confidence

409

(6)

Leadership and Being a Leader

415

(12)

Developing Your Leadership Potential

427

(2)

Summary

429

(3)

References

432

(1)

Additional Reading

433

(2)

PART 4: MANAGING YOUR PERSONAL LIFE

Managing Your Personal Finances

435

(34)

Your Personal Financial Plan

436

(5)

Basic Investment Principles

441

(2)

Choosing Your Investments

443

(11)

Managing and Preventing Debt

454

(6)

How to Retire Rich

460

(3)

Summary

463

(4)

References

467

(1)

Additional Reading

467

(2)

Finding Happiness and Enhancing Your Personal Life

469

(32)

Achieving Happiness

470

(6)

A Planned Approach to Finding a Relationship

476

(4)

Why People Are Attracted to One Another

480

(4)

Working Out Issues within Relationships

484

(2)

Meeting the Challenges of Being a Two-Income Couple

486

(2)

Keeping Your Relationship Vibrant

488

(5)

Summary

493

(5)

References

498

(1)

Additional Reading

499

(2)

Glossary

501

(8)

Index

509

Amazon no longer offers textbook rentals. We do!

Human Relations for Career and Personal Success

Human Relations for Career and Personal Success

9780130310965

0130310964

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Human Relations for Career and Personal Success

Human Relations for Career and Personal Success

9780130310965

0130310964

Summary

Table of Contents

Supplemental Materials

Write a Review

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