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| Preface | p. ix |
| Employee Selection: How Do I Find, Attract, and Select the Best? | p. 1 |
| Finding Your Candidates | |
| Conducting the Interview | |
| Preemployment Testing and Screening | |
| Making the Job Offer | |
| HR Policies: Why Do We Need Them and What Should They Look Like? | p. 35 |
| The Employee Handbook | |
| Performance Management: How Do I Evaluate Perfo... MORE | p. 49 |
| Developing a Performance-Management System | |
| The Performance-Appraisal Process | |
| Conducting the Performance Appraisal | |
| Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? | p. 71 |
| Fostering Effective Workplace Communication | |
| Structuring Reward and Recognition Programs | |
| Maintaining Work-Life Balance | |
| Providing Meaningful Career Growth | |
| Resolving Workplace Conflicts | |
| When Employees Leave: Conducting the Exit Interview | |
| Compensation: How Should Employees Be Paid? | p. 97 |
| Wage and Hour Laws | |
| The Compensation System | |
| Variable Pay. Bonuses and Incentives | |
| Benefits: What Makes a Benefits Package Competitive? | p. 121 |
| Legally Required Insurance Programs | |
| Benefits That Provide Economic Security | |
| Benefit Days: Holidays, Vacation, and Sick Days | |
| Health Insurance | |
| Employee Assistance Programs | |
| Retirement Benefits | |
| Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? | p. 153 |
| Laws Prohibiting Discriminatory Practices | |
| The Family and Medical Leave Act | |
| Occupational Safety and Health Act of 1979 | |
| Immigration Reform and Control Act of 1986 | |
| When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? | p. 185 |
| Electronic Mail, Internet, and Computer Use | |
| Violence in the Workplace | |
| Substance Abuse in the Workplace | |
| Monitoring Other Workplace Dishonesty | |
| Conducting Employee Investigations | |
| Termination and Discharge: How Do I Fire an Employee Legally and Humanely? | p. 213 |
| The Termination Process | |
| Post-Termination Compensation and Benefits | |
| Other Post-Termination Matters | |
| Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate? | p. 231 |
| Acquisitions and Mergers | |
| Economic Challenges | |
| Planning the Layoff | |
| Implementing the Layoff | |
| Considerations for Remaining Workers | |
| Tools and Templates | p. 249 |
| Index | p. 269 |
| Table of Contents provided by Ingram. All Rights Reserved. |