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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

ISBN: 9780814417171 | 0814417175
Edition: 2nd
Format: Hardcover
Publisher: Amacom Books
Pub. Date: 6/30/2011

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SummaryTable of Contents
With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of The HR Answer Book covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations. The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well... MORE
Prefacep. ix
Employee Selection: How Do I Find, Attract, and Select the Best?p. 1
Finding Your Candidates
Conducting the Interview
Preemployment Testing and Screening
Making the Job Offer
HR Policies: Why Do We Need Them and What Should They Look Like?p. 35
The Employee Handbook
Performance Management: How Do I Evaluate Perfo... MOREp. 49
Developing a Performance-Management System
The Performance-Appraisal Process
Conducting the Performance Appraisal
Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels?p. 71
Fostering Effective Workplace Communication
Structuring Reward and Recognition Programs
Maintaining Work-Life Balance
Providing Meaningful Career Growth
Resolving Workplace Conflicts
When Employees Leave: Conducting the Exit Interview
Compensation: How Should Employees Be Paid?p. 97
Wage and Hour Laws
The Compensation System
Variable Pay. Bonuses and Incentives
Benefits: What Makes a Benefits Package Competitive?p. 121
Legally Required Insurance Programs
Benefits That Provide Economic Security
Benefit Days: Holidays, Vacation, and Sick Days
Health Insurance
Employee Assistance Programs
Retirement Benefits
Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them?p. 153
Laws Prohibiting Discriminatory Practices
The Family and Medical Leave Act
Occupational Safety and Health Act of 1979
Immigration Reform and Control Act of 1986
When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues?p. 185
Electronic Mail, Internet, and Computer Use
Violence in the Workplace
Substance Abuse in the Workplace
Monitoring Other Workplace Dishonesty
Conducting Employee Investigations
Termination and Discharge: How Do I Fire an Employee Legally and Humanely?p. 213
The Termination Process
Post-Termination Compensation and Benefits
Other Post-Termination Matters
Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate?p. 231
Acquisitions and Mergers
Economic Challenges
Planning the Layoff
Implementing the Layoff
Considerations for Remaining Workers
Tools and Templatesp. 249
Indexp. 269
Table of Contents provided by Ingram. All Rights Reserved.


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