Every day we must work with others to solve problems and make decisions. Yet these efforts at collaboration often leave us frustrated, angry and exhausted, and end up taking too much time. How to Make Collaboration Work reveals why collaborative problem solving seems so hard, and describes five time-tested principles for making collaborative efforts more effective, efficient and even joyful. The principles involved are: Relevant Stakeholders, Build Consensus Phase by Phase, Design a Process Map, Designate a Process Facilitator, and Harness the Power of Group Memory.