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How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
- ISBN 13:
9781591842583
- ISBN 10:
1591842581
- Format: Hardcover
- Copyright: 08/11/2009
- Publisher: Portfolio Hardcover
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Summary
From the bestselling authors of "The Oz Principle" comes a collection of new strategies for holding people accountable while building morale. The authors show how to establish clear expectations and manage the unmet expectations that inevitably occur.
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