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Honest Work : A Business Ethics Reader

ISBN: 9780195161687 | 0195161688
Format: Paperback
Publisher: Oxford University Press, USA
Pub. Date: 2/10/2006

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SummaryTable of Contents
In today's business world, ethics is not simply a peripheral concern of executive boards or a set of supposed constraints on free enterprise. Ethics stands at the very core of our working lives and of society as a whole, defining the public image of the business community and the ways in whichindividual companies and people behave. What people do at work--and how they think about work--determines their attitudes and aspirations, affecting and even structuring their personal lives and habits. Working from this premise, Honest Work: A Business Et... MORE
PREFACExvii
INTRODUCTIONxx
1 WHY WE WORK: THE MEANING OF WORK1(352)
Introduction
1(4)
... MOREBox: "WORTHY WORK"
4(1)
Joanne B. Ciulla
"From Curse to Calling: A Short History of the Meaning of Work"
5(5)
Box: "THE NOONDAY DEMON"
7(3)
Michelle Quinn
"Hopping On and Off Career Track"
10(2)
CASES
Case 1.1: Sloan Wilson, "The Job Interview"
12(3)
Case 1.2: Nick Denton, "Less Heat, More Light"
15(2)
2 PROMISES AND BETRAYALS ON THE JOB: ETHICS IN THE WORKPLACE
17(38)
Introduction
17(2)
Norman E. Bowie
"Respecting the Humanity in a Person"
19(3)
Arlie Hochshild
"Exploring the Managed Heart"
22(4)
Box: "ROBERT C. SOLOMON, THE PASSIONS"
23(1)
Box: "JOHN STUART MILL ON THE GREATEST GOOD AND EXPEDIENCY"
24(2)
Anita M. Superson
"The Employer-Employee Relationship and the Right to Know"
26(4)
John Orlando
"The Ethics of Corporate Downsizing"
30(7)
Box: ROSABETH MOSS KANTER, "ETHICAL MANAGEMENT OF UNCERTAIN EMPLOYMENT"
34(3)
Annette Friskopp and Sharon Silverstein
"Anti-Gay Jokes"
37(4)
Box: "MORE MEN ARE SAYING 'STOP'"
39(2)
CASES
Case 2.1: John R. Boatright, "A 'State of the Art' Termination"
41(1)
Case 2.2: William H. Shaw and Vincent Barry, "AIDS in the Workplace"
42(1)
Case 2.3: Kurt Eichenwald, "Racial Discrimination at Texaco"
43(3)
Case 2.4: Joanne B. Ciulla, "The Energetic Boss"
46(1)
Case 2.5: Joanne B. Ciulla, "Does Home Life Matter at Work?"
46(1)
Case 2.6: "Discrimination at Wal-Mart: Unequal Wages and Opportunities"
47(5)
Box: "SEXUAL HARASSMENT GUIDELINES"
51(1)
Case 2.7: Joanne B. Ciulla, "Prejudice or Preference?"
52(1)
Case 2.8: Joanne B. Ciulla, "Attraction or Business As Usual?"
52(1)
Case 2.9: Joanne B. Ciulla, "Innocent and Dangerous"
53(2)
3 "THE CHECK IS IN THE MAIL": HONESTY AND TRUST IN BUSINESS
55(48)
Introduction
55(4)
Box: "ARISTOTLE, KANT, AND MILL ON HONESTY"
58(1)
Albert Z. Carr
"Is Business Bluffing Ethical?"
59(5)
Timothy B. Blodgett
"Replies to Carr"
64(3)
Box: "NIETZSCHE ON HONESTY"
65(2)
Norman E Bowie
"Does It Pay to Bluff in Business?"
67(2)
Robert C. Solomon
"Is It Ever Right to Lie?"
69(3)
Sissela Bok
"Defining Secrecy—Some Crucial Distinctions"
72(4)
Richard T. De George
"Secrecy and Disclosure"
76(1)
Sue De Wine
"Giving Feedback: The Consultant's Craft"
77(5)
Evan M. Dudick
"Do Management Gurus Lie?"
82(2)
The Economist
"Self-Deception"
84(1)
Paul Ekman and Mark G. Frank
Lies That Fail"
85(6)
BOX: "TRANSPARENCY INTERNATIONAL-USA PROGRAM"
88(3)
Robert C. Solomon and Fernando Flores
Building Trust"
91(4)
CASES
Case 3.1: Robert C. Solomon, "Flying or Lying in Business Class"
95(1)
Case 3.2: Robert C. Solomon, "Willful Ignorance? Or Deception?"
95(1)
Case 3.3: Clancy Martin, "Blindsided by Bankruptcy"
96(1)
Case 3.4: William H. Shaw and Vincent Barry, "Testing for Honesty"
97(3)
Case 3.5: Margaret P. Battin and Gordon B. Mower, "The Columbia Shuttle Disaster: Should We Have Told the Astronauts the Truth?"
100(3)
4 THE GOOD LIFE
103(45)
Introduction
103(3)
Robert C. Solomon
"Strategic Planning—For the Good Life"
106(2)
Aristotle
"On the Good Life"
108(4)
Box: "ADAM SMITH ON CAPITALISM"
111(1)
Epicurus
"On Pleasure"
112(2)
Andrew Carnegie
"Wealth"
114(4)
Solomon Schimmel
"Greed"
118(2)
Box: "LABOR DAY, 2004"
119(1)
Joanne B. Ciulla
"Leisure and Consumption"
120(5)
Box: BERTRAND RUSSELL, "IN PRAISE OF IDLENESS"
121(4)
Lynne McFall
"Integrity"
125(3)
Cheshire Calhoun
"Standing for Something"
128(3)
Joe Dominguez and. Vicki. Robin
"Your Money or Your Life"
131(3)
Bertrand Russell
"Impersonal Interests"
134(2)
Robert C. Solomon
"Why Ethics?"
136(2)
CASES
Case 4.1: James Fenimore Cooper I "The Opportunist"
138(1)
Case 4.2: Bowen H. McCoy I "The Parable of the Sadhu"
139(3)
Box: "THE HAPPINESS BOX"
141(1)
Case 4.3: Arthur Miller
"A Life Badly Lived"
142(1)
Case 4.4: Ruth Capriles
"Rags to Riches to Rags"
143(5)
5 MONEY, HOW WE GET IT, AND WHERE IT GOES: ACCOUNTING, FINANCE, AND INVESTMENT ETHICS
148(48)
Introduction
148(3)
Box: "ACCOUNTING AND MERGERS"
149(2)
Richard T. De George
"Ethical Issues for Accountants"
151(3)
Box: "SIX PRINCIPLES OF ETHICAL ACCOUNTING"
152(2)
Carol J. Loomis
"Lies, Damned Lies, and Managed Earnings"
154(10)
Box: "LEARNING TO CHEAT?"
155(3)
Box: PRICE WATERHOUSECOOPERS, "ETHICAL DECISION MAKING"
158(4)
Ed Cohen
"Arthur Andersen Refugees Reflect on What Went Wrong"
162(2)
Box: SHERRON WATKINS, "BEFORE THE WHISTLE BLEW..."
162(2)
Robert E. Frederick and W. Michael Hoffman
"The Individual Investor in Securities Markets: An Ethical Analysis"
164(5)
Box: "DIRE CONSEQUENCES..."
166(3)
John R. Boatright
"Finance Ethics"
169(7)
Box: "THE WAKE-UP CALL"
172(4)
Jennifer Moore
"What Is Really Unethical About Insider Trading?"
176(8)
Box: ROEL C. CAMPOS, "ETHICS MATTER"
181(3)
Frank Partnoy
"F.I.A.S.C.O."
184(4)
Box: "ARISTOTLE ON MONEY"
186(2)
CASES
Case 5.1: The Democratic Policy Committee, "A Modern History of 'Creative' Accounting"
188(2)
Case 5.2: Lisa H. Newton and David P. Schmidt, "Merger Mania"
190(2)
Case 5.3: Ron Duska, "Annuities to Seniors"
192(1)
Case 5.4: John R. Boatright, "An Auditor's Dilemma"
193(1)
Case 5.5: David Lawrence and Tom L. Beauchamp, "Enron and Employee Investment Risk"
194(2)
6 WHO GETS WHAT AND WHY? FAIRNESS AND JUSTICE
196(43)
Introduction
196(3)
Box: "PLATO AND ARISTOTLE ON JUSTICE"
197(2)
Plato
"Ring of Gyges"
199(2)
Box: "WOULD You RATHER EARN MORE, OR JUST MORE THAN THE OTHER FELLOW?"
200(1)
Adam Smith
"On Human Exchange and Human Differences"
201(3)
Latin Trade
"A Latin Viewpoint: The Bentonville Menace"
204(1)
Joanne B. Ciulla
"Exploitation of Need"
205(3)
Box: "MARX ON ALIENATED LABOR"
206(2)
John Rawls
"Justice as Fairness"
208(2)
Peter Singer
"Rich and Poor"
210(3)
Irving Kristol
"A Capitalist Conception of Justice"
213(6)
Box: "EXECUTIVE COMPENSATION"
217(2)
Friedrich von Hayek
"Justice Ruins the Market"
219(2)
Eduard Garcia
"The Winner-Take-All Game"
221(3)
Gerald W. McEntee
"Comparable Worth: A Matter of Simple Justice"
224(3)
CASES
Case 6.1: Naomi Klein, "Revolution Without Ideology"
227(1)
Case 6.2: Jim Hightower, "Going Down the Road"
228(2)
Case 6.3: Joanne B. Ciulla, "The Problem with Dudley Less"
230(1)
Case 6.4: Joanne B. Ciulla, "Overworked and Ready to Blow"
231(1)
Case 6.5: Rogene A. Buchholz, "Poverty Area Plants"
232(1)
Case 6.6: William H. Shaw and Vincent Barry, "Poverty in America"
232(2)
Case 6.7: William H. Shaw and Vincent Barry, "Burger Beefs"
234(3)
Case 6.8: Sasha Lyutse, "Nike's Suppliers in Vietnam"
237(2)
7 IS "THE SOCIAL RESPONSIBILITY OF BUSINESS...TO INCREASE ITS PROFITS"? SOCIAL RESPONSIBILITY AND STAKEHOLDER THEORY
239(37)
Introduction
239(2)
Milton Friedman
"The Social Responsibility of Business Is to Increase Its Profits"
241(5)
Christopher D. Stone
"Why Shouldn't Corporations Be Socially Responsible?"
246(4)
Peter A. French
"Corporate Moral Agency"
250(5)
R. Edward Freeman
"A Stakeholder Theory of the Modern Corporation"
255(6)
Kenneth J. Arrow
"Social Responsibility and Economic Efficiency"
261(4)
J. Maurice Clark
"The Changing Basis of Economic Responsibility"
265(4)
CASES
Case 7.1: Ana G. Johnson and William F. Whyte, "Mondragon Cooperatives"
269(1)
Case 7.2: Rogene A. Buchholz, "Social Audit"
270(1)
Case 7.3: Kelly McDougall, Tom L. Beauchamp, and John Cuddihy, "The NYSEG Corporate Responsibility Case"
271(2)
Case 7.4: Thomas I. White, "Beech-Nut's Imitation Apple Juice"
273(1)
Case 7.5: Thomas I. White, "Sentencing a Corporation to Prison"
274(2)
8 WHEN INNOVATION BYTES BACK: ETHICS AND TECHNOLOGY
276(35)
Introduction
276(3)
Box: "LOCKE ON PROPERTY"
277(2)
Deborah C. Johnson
"Intellectual Property Rights and Computer Software"
279(8)
Box: RICHARD DE GEORGE, "SEVEN THESES FOR BUSINESS ETHICS AND THE INFORMATION AGE"
283(2)
Box: "FOUCAULT AND THE PANOPTICON"
285(2)
Elizabeth A. Buchanan
"Information Ethics in a Worldwide Context"
287(4)
Deborah C. Johnson
"Hacker Ethics"
291(5)
Box: C. KLUCKHORN, "INTERNET CULTURE?"
292(4)
Bill Joy
"Why The Future Doesn't Need Us"
296(4)
Theodore Roszak
"In Defense of the Naked Mind"
300(8)
CASES
Case 8.1: Joel Rudinow and Anthony Graybosch, "Digital Divide"
308(1)
Case 8.2: Joel Rudinow and Anthony Graybosch, "Hacking into the Space Program"
308(1)
Case 8.3: Joel Rudinow and Anthony Graybosch, "The I Love You Virus"
309(1)
Case 8.4: Richard A. Spinello, "Privacy Pressures: The Use of Web Bugs at HomeConnection"
309(2)
9 THE ART OF SEDUCTION: THE ETHICS OF ADVERTISING, MARKETING, AND SALES
311(42)
Introduction
311(2)
John Kenneth Galbraith
"The Dependence Effect"
313(5)
Box: "PLATO ON THE DANGER OF BELIEVING BAD ARGUMENTS"
315(3)
Friedrich von Hayek
"The Non Sequitur of the 'Dependence Effect'"
318(3)
Robert L. Arrington
"Advertising and Behavior Control"
321(5)
Alan Goldman
"The Justification of Advertising in a Market Economy"
326(5)
Leslie SaVan
"The Bribed Soul"
331(5)
Box: "CONSPICUOUS CONSUMPTION"
333(3)
Thomas L. Carson
"The Ethics of Sales"
336(7)
Box: "ASK ME NO QUESTIONS..."
340(3)
CASES
Case 9.1: Manuel G. Velasquez, "Toy Wars"
343(4)
Case 9.2: Rogene A. Buchholz, "Advertising at Better Foods"
347(1)
Case 9.3: Joseph R. DesJardins and John J. McCall, "Advertising's Image of Women"
348(1)
Case 9.4: William H. Shaw and Vincent Barry, "Hucksters in the Classroom"
349(2)
Case 9.5: Tom L. Beauchamp and Norman E. Bowie, "Marketing Malt Liquor"
351(2)
10 THINGS FALL APART: PRODUCT LIABILITY AND CONSUMERS353(43)
Introduction
353(3)
Peter Huber
"Liability"
356(5)
John Nesmith
"Calculating Risks: It's Easier Said Than Done"
361(2)
Box: "WHAT'S RISKY? CHANCES OF DEATH?"
362(1)
Stanley J. Modic
"How We Got into This Mess"
363(4)
George G. Brenkert
"Strict Products Liability and Compensatory Justice"
367(7)
Henry Fairlie
"Fear of Living"
374(4)
Warren E. Burger
"Too Many Lawyers, Too Many Suits"
378(3)
Mark Dowie
"Pinto Madness"
381(3)
Patricia Werhane
"The Pinto Case and the Rashamon Effect"
384(4)
CASES
Case 10.1: William H. Shaw and Vincent Barry, "The Skateboard Scare"
388(1)
Case 10.2: William H. Shaw and Vincent Barry, "Aspartame: Miracle Sweetener or Dangerous Substance?"
389(2)
Case 10.3: Joseph R. DesJardins and John J. McCall, "Children and Reasonably Safe Products"
391(1)
Case 10.4: William H. Shaw and Vincent Barry, "Living and Dying with Asbestos"
392(2)
Case 10.5: Kenneth B. Moll and Associates, "Merck and Vioxx"
394(2)
11 "You KNOW HOW TO WHISTLE, DON'T You?" WHISTLE-BLOWING, COMPANY LOYALTY, AND EMPLOYEE RESPONSIBILITY396(37)
Introduction
396(2)
Box: "MARTIN LUTHER KING ON SILENCE"
397(1)
Sissela Bok
"Whistleblowing and Professional Responsibility"
398(5)
Box: "RALPH NADER ON WHISTLE-BLOWING"
400(3)
Michael Davis
"Some Paradoxes of Whistleblowing"
403(5)
Ronald Duska
"Whistleblowing and Employee Loyalty"
408(6)
Box: JOSEPH PULITZER, "SECRECY AND DISCLOSURE"
410(2)
Box: JIM YARDLEY, "THE UPSIDE OF WHISTLE-BLOWING"
412(2)
David E. Soles
"Four Concepts of Loyalty"
414(7)
Box: "BLIND TO EARNED LOYALTY"
417(4)
George D. Randels
"Loyalty, Corporations, and Community"
421(5)
CASES
Case 11.1: Sherron Watkins, "The One Successful Business Model"
426(2)
Case 11.2: Pat L. Burr, "Would You Blow the Whistle on Yourself?"
428(1)
Case 11.3: William H. Shaw and Vincent Barry, "Changing Jobs and Changing Loyalties"
429(1)
Case 11.4: David Margasak, "The Greenhouse Effect: Putting the Heat on Halliburton"
430(1)
Case 11.5: Joseph R. DesJardins and John J. McCall, "Whistleblowing at the Phone Company"
431(2)
12 THINK LOCAL, ACT GLOBAL: INTERNATIONAL BUSINESS433(39)
Introduction
433(3)
Benjamin Barber
"Jihad vs. McWorld"
436(4)
Box: "ISAIAH BERLIN"
438(2)
Thomas L. Friedman
"The Lexus and the Olive Tree"
440(3)
Mary Midgley
"Trying Out One's New Sword"
443(4)
Dalai Lama
"The Ethic of Compassion"
447(2)
Thomas Donaldson
"Values in Tension: Ethics Away from Home"
449(7)
Box: "WHAT DO THESE VALUES HAVE IN COMMON?"
452(4)
The Economist
"Doing Business in Dangerous Places"
456(2)
United Nations Universal Declaration of Human Rights
458(4)
CASES
Case 12.1: Joanne B. Ciulla, "The Oil Rig"
462(1)
Case 12.2: Karen Marquis and Joanne B. Ciulla, "Diller's Dilemma: Street Children and Substance Abuse"
463(2)
Case 12.3: Thomas Dunfee and Diana Robertson, "Foreign Assignment"
465(2)
Case 12.4: Karen Marquis and Joanne B. Ciulla, "The Quandry at PureDrug"
467(1)
Case 12.5: Karen Marquis, "The Conflict at Lomatex Chemical"
468(1)
Case 12.6: Kelly MacDougall and Tom L. Beauchamp, "Consulting for Jones and Jones Pharmaceutical"
469(3)
13 WORKING WITH MOTHER NATURE: ENVIRONMENTAL ETHICS AND BUSINESS ECOLOGY472(39)
Introduction
472(2)
Box: NATIVE AMERICAN PROVERB
473(1)
Mark Sagoff
"At the Shrine of Our Lady Fatima or Why Political Questions Are Not All Economic"
474(7)
Box: NATIONAL ENVIRONMENTAL EDUCATION AND TRAINING FOUNDATION, "NINTH ANNUAL NATIONAL REPORT ON ENVIRONMENTAL ATTITUDES, KNOWLEDGE, AND BEHAVIORS"
475(3)
Box: CHIEF JOSEPH OF THE NEZ PEACE, "WHY HE AND THE EARTH ARE OF ONE MIND"
478(3)
William F. Baxter
"People or Penguins"
481(4)
Box: MILTON FRIEDMAN, "POLLUTION"
483(2)
Norman E. Bowie
"Morality, Money, and Motor Cars"
485(6)
Box: "VINE DELORIA ON LAND AS A COMMODITY"
486(3)
Box: "WHO OWNS THE EARTH?"
489(2)
Peter Singer
"The Place of Nonhumans in Environmental Issues"
491(6)
Box: LUTHER STANDING BEAR, "THE TAME LAND"
494(3)
Jon Entine
"Rain-Forest Chic"
497(6)
CASES
Case 13.1: Thomas I. White, "The Ethics of Dolphin-Human Interaction"
503(1)
Case 13.2: William H. Shaw and Vincent Barry, "Made in the U.S.A.—and Dumped"
504(3)
Case 13.3: William H. Shaw and Vincent Barry, "The Fordasaurus"
507(1)
Case 13.4: Denis G. Arnold, "Texaco in the Ecuadorean Amazon"
508(3)
14 THE GIFT THAT KEEPS ON ASKING: RECIPROCITY AND CONFLICTS OF INTEREST511(20)
Introduction
511(6)
Adam Bellow
"Nepotism in American Business"
514(3)
John T. Noonan. Jr.
"A Quick Look at the History of Bribes"
517(4)
Box: "HAVAMAL"
519(2)
Mark Pastin and Michael Hooker
"Ethics and the Foreign Corrupt Practices Act"
521(4)
CASES
Case 14.1: Barry Meier, "Family Values at Adelphia"
525(2)
Case 14.2: Karen Marquis and Joanne B. Ciulla, "The Moza Island Project"
527(2)
Case 14.3: Motorola University, "Personal Luxury or Family Loyalty?"
529(2)
15 WHEN THE BUCK STOPS HERE: LEADERSHIP531(50)
Introduction
531(2)
Joanne B. Ciulla
"What Is Good Leadership?"
533(5)
Niccoló Machiavelli
"Is It Better to Be Loved Than Feared?"
538(3)
Box: "LAO TZU O AND TAO-TE-CHING"
540(1)
Dean C. Ludwig and Clinton O. Longnecker
"The Bathsheba Syndrome: The Ethical Failure of Successful Leaders"
541(6)
Box: "PLATO ON WHY ETHICAL PEOPLE DON'T WANT TO BE LEADERS"
545(2)
Norman E. Bowie
"A Kantian Theory of Leadership"
547(4)
James MacGregor Burns
"What Is Transforming Leadership?"
551(3)
Robert Greenleaf
"Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness"
554(2)
CASES
Case 15.1: George Orwell, "Shooting an Elephant"
556(4)
Case 15.2: Abraham Zeleznick, "General Patton and the Sicilian Slapping Incident"
560(3)
Case 15.3: Alejo José G. Sison, "Neutralizing 'Neutron Jack' "
563(6)
Case 15.4: Thomas Teal, "Aaron Feuerstein: Not a Fool, Not a Saint"
569(3)
Case 15.5: Joanne B. Ciulla, "Merck and Roy Vagelos: The Values of Leaders"
572(2)
Case 15.6: Kirk O. Hanson, "Jack Stack"
574(7)
16 WHO'S MINDING THE STORE? THE ETHICS OF CORPORATE GOVERNANCE581(41)
Introduction
581(8)
Ralph Nader, Mark Green, and Joel Seligman
"Who Rules the Corporation?"
583(6)
Irving S. Shapiro
"Power and Accountability: The Changing Role of the Corporate Board of Directors"
589(6)
Box: IMMANUEL KANT, "ADVICE TO CORPORATE DIRECTORS"
591(4)
Henry Minktberg
"Who Should Control the Corporation?"
595(11)
Box: "CORPORATE-GOVERNANCE REFORM"
599(7)
John J. McCall
"Employee Voice in Corporate Governance: A Defense of Strong Participation Rights"
606(7)
Box: "DOES GOVERNANCE NEED GOVERNMENT?"
609(3)
Box: WARREN BUFFETT, "ADVICE TO OUTSIDE AUDITORS"
612
CASES
Case 16.1: Michael Lewis, "Selling Your Sole at Birkenstock"
613(2)
Case 16.2: Dennis Moberg and Edward Romar, "The Good Old Boys at WorldCom"
615(5)
Case 16.3: Sasha Lyutse, "CEO Compensation at Qwest"
620(2)
17 IS EVERYTHING FOR SALE? THE FUTURE OF THE FREE MARKET622(34)
Introduction
622(2)
Aristotle
"Two Kinds of Commerce"
624(2)
Adam Smith
"The Benefits of Capitalism"
626(3)
Patricia Werhane
"Adam Smith's Relevance to Contemporary Economic Theory"
629(3)
Karl Marx
"Commodity Fetishism"
632(3)
Robert Heilbroner
"Reflections on the Triumph of Capitalism"
635(2)
John Stuart Mill
"Laissez-faire and Education"
637(4)
E.F. Schumacher
"Buddhist Economics"
641(4)
Amartya Sen
"The Economics of Poverty"
645(2)
Thorstein Veblen
"Pecuniary Emulation"
647(2)
Daniel Bell
"The Cultural Contradictions of Capitalism"
649(4)
Robert Kuttner
"Everything for Sale"
653
CASES
Case 17.1: William H. Shaw and Vincent Barry, "Blood for Sale"
656(2)
Case 17.2: Tom L. Beauchamp, Jeff Green, and Sasha Lyutse, "Cocaine at the Fortune-500 Level"
658

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