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| Acknowledgments | p. vii |
| Preface | p. ix |
| Is Strategic Planning Still Relevant? | p. 1 |
| Organizing for Successful Strategic Planning: 12 Critical Steps | p. 19 |
| Activity I: Analyzing the Environment | p. 33 |
| Activity II: Identifying Organizational Direction | p. 57 |
| Activity III: Strategy Formulation | p. 77 |
| Activity IV: Transitioning to Implementation | p. 103 |