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Health Communication : Strategies for Health Professionals

ISBN: 9780838536803 | 0838536808
Edition: 3rd
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 7/16/1997

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SummaryTable of Contents
All nursing and Allied Health students. This third edition delivers up-to-date, fact-based research and theoretical information in easy-to-understand, practical terms. Written by experienced professionals in the fields of nursing and communication, this unique text helps nurses and other health care professionals improve their personal communication style and master one of the most important aspects of health care - effective communication with the patient.
Written by experienced professionals in the fields of nurs... MORE
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Prefacevii(2)
Acknowledgmentsix
1. An Introduction to Health Communication
1(22)
Definitions of Communication
1(3)
Basic Assumptions about Human Communication
4(4)
Selected Models of Communication
8(3)
Selected Health-Related Models
11(6)
A Model of Health Communication
17(3)
Summary
20(3)
2. Communication Variables in Health Care
23(56)
Empathy
23(7)
Control
30(11)
Trust
41(8)
Self-Disclosure
49(11)
Confirmation
60(11)
Summary
71(8)
3. Communication in Health Care Relationships
79(48)
Professional-Patient Relationships
79(14)
Professional-Professional Relationships
93(10)
Professional-Family Relationships
103(8)
Patient-Family Relationships
111(9)
Summary
120(7)
4. Nonverbal Communication in Health Care Settings
127(36)
The Importance of Nonverbal Communication in Health Care
127(2)
The Nature of Nonverbal Communication
129(6)
Dimensions of Nonverbal Communication
135(22)
Summary
157(6)
5. Interviewing in the Health Care Context
163(32)
Interviewing Defined
163(2)
Types of Interviews in Health Care Settings
165(5)
Phases in the Interview Process
170(10)
Communication Techniques in Interviews
180(12)
Summary
192(3)
6. Small Group Communication in Health Care
195(30)
Definition of Small Group Communication
196(1)
Types of Health Care Groups
196(2)
Components of Small Groups
198(17)
Phases of Small Groups
215(7)
Summary
222(3)
7. Conflict and Communication in Health Care Settings
225(34)
Conflict Defined
226(2)
Kinds of Conflict
228(7)
Theoretical Approaches to Conflict
235(8)
Styles of Approaching Conflict
243(6)
Communication Approaches for Conflict Resolution
249(6)
Summary
255(4)
8. Ethics and Health Communication
259(26)
Dimensions of Biomedical Ethics
259(7)
Informed Consent: A Communication Issue
266(5)
Honesty and Truth Telling: A Communication Responsibility
271(3)
Ethics Committees: The Process of Ethical Decision Making
274(6)
Summary
280(5)
9. Intercultural Communication and Health Care
285(26)
Intercultural Communication Defined
286(1)
Related Concepts
286(3)
Two Major Characteristics of Culture
289(4)
Elements in Intercultural Communication
293(7)
Ways to Promote Effective Intercultural Communication
300(6)
Summary
306(5)
Author Index311(5)
Subject Index316

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