PART I: Managing the Context
2. Projects for Delivering Beneficial Change
Identifying the need for performance improvement; Diagnosing the change required; The benefits map; Linking corporate strategy to project strategy
3. Project Success and Strategy
Project strategy; Judging success; Leading performance indicators; Achieving success
4. The People Involved
Reactions to change; Engaging with stakeholders; Project teams; Leadership
Part II: Managing Performance
5. Managing Scope
Principles of scope management; Project definition; Planning at the strategic level - milestone plans; Lower level plans: activity planning; Applications
6. Managing Organization
Principles; The external organization; The internal organization; Responsibility charts
7. Managing Quality
Quality in the context of projects; Achieving quality on projects; Configuration management
8. Managing Cost
Types of estimates; Estimating costs; Estimating techniques; Controlling costs: obtaining value for money
9. Managing Time
The time schedule; Estimating duration; Calculating the schedule with networks; Resource histograms and resource smoothing; Controlling time
10. Managing Risk
The risk management process; Identifying, Assessing, Analyzing and Managing risk
Part III: Managing the Process
11. The Project Life Cycle
The project as an algorithm; The product life-cycle; The project life-cycle; The management process
12. Project Start-Up
Start-up process; Workshops; Project definition report and manual;Business case
13. Project Control
Requirements for effective control; Gathering data and calculating progress; Taking action
14. Project Close-Out
Timely & efficient completion; Transferring the asset to users; Embedding the change and obtaining benefit; Disbanding the team; Post completion reviews
15. Project Governance
Governance of the project; The principal-agent relationship; Communication between the project manager and sponsor
16. Program/Portfolio Management
Managing portfolios; Managing programs; The project office
17. Developing Organizational Capability
Developing individual competence; Four practices/processes for developing organizational capability; Four areas of knowledge management; Competency traps

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