Amazon no longer offers textbook rentals. We do!

Guide to Cross-Cultural Communications

by: Reynolds, Sana; Valentine, Deborah; Munter, Mary M.

Guide to Cross-Cultural Communications

by: Reynolds, Sana; Valentine, Deborah; Munter, Mary M.

ISBN 13:
9780132157414
ISBN 10:
0132157411
Edition: 2nd
Format: Paperback
Copyright: 06/21/2010
Publisher: Pearson

Rent

Sorry, this item is currently unavailable on Knetbooks.com

Click the link below to purchase this eBook from our trusted partner, eCampus.com.

View eBook

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Extend or Purchase Your Rental at Any Time

Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.

Summary

This concise, practical book will help you communicate successfully in culturally-diverse workplaces at home and abroad. The Second Edition of the Guide to Cross-Cultural Communication:

Preface	p. vii
Introduction	p. xv
Understanding Cultures
Relationships: Individual or Collective?	p. 3
Characteristics of individualist cultures	p. 5
Characteristics of collective cultures	p. 7
Guidelines: Individualist or collective?	p. 11
Social Framework: High Context or Low Context?	p. 13
High-context cultures	p. 15
Low-context cultures	p. 19
Guidelines: High or low context	p. 24
Time: Linear, Flexible, or Cyclical?	p. 27
Linear time	p. 28
Flexible time	p. 30
Cyclical time	p. 32
Guidelines: Attitudes toward time	p. 36
Power: Hierarchical or Democratic?	p. 39
Hierarchical cultures	p. 41
Democratic cultures	p. 44
Signs and symbols of power	p. 46
Guidelines: Attitudes toward power	p. 50
Communicating Across Cultures
Using Language	p. 53
English: a language of action	p. 55
Sino-tibetan languages: A rich contrast	p. 56
Guidelines for using language	p. 58
Writing	p. 63
Preferred channel	p. 65
Directness	p. 66
Immediacy	p. 68
Clarity and conciseness	p. 69
Guidelines for writing across cultures	p. 71
Communicating Nonverbally	p. 75
Eye contact	p. 77
Facial expression	p. 81
Hand gestures	p. 83
Space	p. 86
Silence and the rhythm of language	p. 89
Guidelines	p. 90
Negotiating: Process, Persuasion, and Law	p. 93
Analyzing the negotiation process	p. 95
Enhancing your persuasiveness	p. 101
Understanding international law	p. 105
Guidelines for negotiation	p. 109
Conclusion	p. 110
Cultural Questionnaire	p. 113
Bibliography	p. 117
Suggested Readings	p. 120
Suggested Films	p. 123
Index	p. 125
Table of Contents provided by Ingram. All Rights Reserved.

Amazon no longer offers textbook rentals. We do!

Guide to Cross-Cultural Communications

Guide to Cross-Cultural Communications

9780132157414

0132157411

Summary

Table of Contents

Supplemental Materials

Write a Review