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|Understanding the Rules of Etiquette||p. 3|
|Etiquette lessons from history||p. 4|
|The basis of etiquette today||p. 11|
|Creating a Powerful First Impression||p. 17|
|Dressing to make a good impression||p. 18|
|Introducing yourself and others||p. 20|
|Shaking hands||p. 25|
|Interviewing basics||p. 26|
|Maintaining Business Relationships||p. 31|