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| List of Figures | p. vii |
| About the Author | p. ix |
| Preface | p. xi |
| Taking The Plunge: A Daunting, Energizing Journey | p. 1 |
| Facing the reality of entrepreneurship | |
| Early missteps: an object lesson | |
| Partnering: a marriage of convenience? | |
| Do you really need a business plan? | |
| Building a brand voice | |
| Setting Up House: Fi... MORE | p. 21 |
| Self-discipline: the first key to success | |
| How should I structure my business? | |
| Bookkeeping: why some things are better left to others | |
| Location, location, location? Not so much anymore | |
| Vendors: strategic alliances you can't grow without | |
| The lowdown on markups | |
| You're not alone: tales and tips from other creatives | |
| Design Firm Management: Tools and Templates | p. 47 |
| Managing big-budget costs | |
| The print production specsheet | |
| Cashing in on media commissions | |
| Tracking sales efforts | |
| Assigning project identification: the key to efficient administration | |
| Time tracking: the key to managing profit | |
| The ledger: documenting and tracking receivables | |
| Invoicing: structuring how you get paid | |
| Managing cash flow | |
| Progressive billing: the key to staying solvent | |
| Designing a Relevant Firm Image | p. 65 |
| Focusing on a defined practice area | |
| Defining your USP | |
| Designing for business | |
| Showcasing your qualifications | |
| Communicating Credibility | p. 81 |
| Shaping an image that shapes perception | |
| Getting to know your prospect: pre-pitch research | |
| Honing presentation skills | |
| Overcoming jitters | |
| Effective Business Writing: The Cornerstone of Firm Growth | p. 93 |
| Good design is no excuse for bad writing | |
| The new contact introduction letter | |
| The follow-up letter | |
| Crafting a Winning Proposal | p. 101 |
| Composing the real art of the deal | |
| Establishing creative methodology | |
| Time Management: The Key to Design Firm Profitability | p. 121 |
| Juggling the time clock | |
| Establishing baseline time rates | |
| Establishing billable time rates | |
| Tracking billable time | |
| The new project start-up package | |
| Tracking billing information | |
| Project content folders | |
| Tracking progressive expenses | |
| Handling downtime | |
| Effective Marketing: Your Passport to Success | p. 139 |
| Sales: an unavoidable reality | |
| Absorb like a sponge | |
| The importance of taking a worldview | |
| Self-promotion | |
| Testimonials: harnessing the power of praise | |
| Capitalizing on peer recognition | |
| Taking the chill out of cold calling | |
| Promotional marketing | |
| Avoiding the "eggs in one basket" predicament | |
| Growing Your Firm in Any Economic Climate | p. 187 |
| "We" vs. "me": the art of shaping perception | |
| Leveling the playing field | |
| Corporate chemistry: adapting to cultures and personalities | |
| Hooking the big fish | |
| Mining the media | |
| Mining other income streams | |
| The nondisclosure agreement | |
| Sidestepping Obstacles in Your Firm's Path | p. 207 |
| Getting past the gatekeepers | |
| Dealing with deadbeats | |
| When good projects go bad | |
| A sobering reality … and a bright outlook | |
| A final word (or two) | |
| Index | p. 223 |
| Table of Contents provided by Ingram. All Rights Reserved. |