9780071482653

Delivers a comprehensive blueprint for making ethical behavior integral to business processes and performance management Goes beyond posted codes of conduct to illustrate how daily business practice maintains or impedes doing the right thing in the right way Provides a decision-making tool to assess business activity against a pragmatic and sound ethical standard Illustrates how ethical breaches often stem from small missteps and offers techniques for preventing them

Alice Darnell Lattal, Ph.D., is President and CEO of Aubrey Daniels International, an international management consulting firm. She is an adjunct professor of psychology at West Virginia University and is on the Board of Directors of the Cambridge Center for Behavioral Studies. Dr. Lattal is the coauthor, along with Dr. Clark, of Workplace Ethics: Winning the Integrity Revolution.

Ralph W. Clark, Ph.D., a philosophy professor at West Virginia University, teaches courses in business ethics, current moral problems, and ethical theory. He has published in such journals as Philosophy and The Monist and is the author of Introduction to Moral Reasoning and Introduction to Philosophical Thinking.

Acknowledgments

ix

Introduction What This Book Can Do for You

xi

Foreword

xxi

PART ONE DEFINING ETHICS

1 Demonstrating Commitment to an Ethical Workplace

3

2 Building Moral Integrity

17

3 Is Business Amoral?

33

4 Respect for Individuality

51

5 Achieving Ethical Sales

65

6 Making Ethical Decisions

77

PART TWO ETHICAL CONDITIONS AT WORK

7 Setting the Stage for Ethical Behavior (Part One)

103

8 Setting the Stage for Ethical Behavior (Part Two)

117

9 The Constancy of Change

133

10 Speaking Up: Defining Loyalty Anew

143

11 Workplace Ethics in a World Setting

155

PART THREE INCREASING ETHICAL BEHAVIOR

12 The Possibility of Ethical Change

177

13 Behaving Ethically

187

14 Making Ethics a Habit

199

15 Harnessing the Power of Positive Reinforcement

221

16 Accountability and Responsibility for Ensuring Individual Success

237

17 Implications for Action

249

References

261

Index

265

About the Authors

275

About ADI

277

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A Good Day's Work Sustaining Ethical Behavior and Business Success

A Good Day's Work Sustaining Ethical Behavior and Business Success

0071482652

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