I. FIVE EMERGING FACTORS OF LEADERSHIP.

1. Thinking Globally.
2. Appreciating Diversity.
3. Developing Technological Savvy.
4. Building Partnerships.
5. Sharing Leadership.

II. THE GROWING IMPACT OF INTELLECTUAL CAPITAL.

6. Creating a Shared Vision.
7. Developing People.
8. Empowering People.

III. THE SIGNIFICANCE OF SELF-MASTERY.

9. Achieving Personal Mastery.
10. Encouraging Constructive Dialogue.
11. Demonstrating Integrity.
12. Leading Change.
13. Anticipating Opportunities.
14. Ensuring Customer Satisfaction.
15. Maintaining a Competitive Advantage.
Appendix I. Research Methodology for the Global Leader of the Future Project.
Appendix II. The Global Leader of the Future Interview Questions.
Appendix III. The Global Leader of the Future Survey.
Appendix IV. Statistical Methods.
Bibliography.

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