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The Extraordinary Coach: How the Best Leaders Help Others Grow

ISBN: 9780071703406 | 0071703403

Edition: 1st
Format: Hardcover
Publisher: McGraw-Hill
Pub. Date: 5/3/2010

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Summary Table of Contents Author Biography

Known globally for its empirical research in the field of leadership, Zenger Folkman has created a unique interactive digital package that helps business leaders and managers coach others to success.About the Book The Extraordinary Coachuses data from thousands of 360-degree feedback assessments from the most effective coaches to map out their success secrets.The book features worksheets, checklists, and assessments. It teaches readers the strong correlations between coaching effectiveness and employee engagement, explains how to identify and e... MOREvaluate the benefits and risks to themselves personally of retaining or losing key employees, and thoroughly prepare for coaching conversations with employees and colleagues. In addition,The Extraordinary Coachincludes a list of important question to ask during coaching conversations. This interactive package is an accessible book full of practical tools and compelling insights geared to the manager whose job it is to develop their employees.Key Selling Features McGraw-Hill has had great success with the Zenger/Folkman team Videos of coaching in action will accompany the book and can be used to create online products or applications The authors' company is a leading training organization that reaches over 5,000 people each year;The Wall Street Journalnamed it one of the top 10 companies for executive education Author's e-newsletter that goes out to 55,000 opt in clientsMarket/Audience Managers and leaders whose responsibility it is to coach others to achieve business goalsAbout the Authors Jack Zenger (Orem, UT)is the co-founder of Zenger Folkman and the author ofResults Based Leadership, The Extraordinary Leaderand the soon-to-be-releasedThe Inspiring Leader. He was inducted into the Human Resources Development Hall of Fame in 1994 and received the Thought Leader Award from his industry colleagues in 2005. Kathleen Stinnett (Santa Barbara, CA)is a senior consultant and executive coach with Zenger Folkman. She serves on the faculty of the Hudson Institute of Santa Barbara, leading some of the foundational workshops required for the professional certification program. In 2005, Kathleen earned the Master Certified Coach credential (MCC) through the International Coaching Federation.

An "interactive" approach to coaching from one of today's most forward-thinking leadership gurusJohn Zenger established himself as a top-tier leadership expert with his groundbreaking booksThe Extraordinary LeaderandThe Inspiring Leader. Now, he teams up with executive coach Kathleen Stinnett to put you on the fast track to expertise in business coaching.The Extraordinary Coachworks as an immersion course in coaching, providing the skills you need to become a highly effective leader in no time flat.As with his other books, Zenger researched thousands of assessments from the most effective coaches. Then he and Stinnett combined the research with the latest findings from the world of clinical psychology to map out the real success secrets of today's best coaches.This practical, multi-layered training guide provides the tools you need, including: Companion Video(on their website) showing "real" coaching in action Conversation Guideoffering framework for any possible scenario Application Worksheetsto help prepare yourself for upcoming coaching situations List of Questionsto ask in their own coaching conversationsBuilding a firm foundation in the correlation between coaching effectiveness and employee engagement, you will quickly and effectively master the critical skill of coaching.The Extraordinary Coachwill ensure you make a powerful contribution to the long-term success of your organization.

COACH YOUR BUSINESS TO SUCCESS USINGTHIS �INTERACTIVE� APPROACH FROM TWO OF TODAY�SMOST FORWARD-THINKING LEADERSHIP GURUS

�A wonderful and indispensable guide to the practice of coaching. The authors are among the mostseasoned practitioners around . . . and it shows! Whether you are coaching subordinates or clients,you will want to keep this book close at hand�full of detailed guidance.�
�Jay A. Conger, Kravis Professor of Leadership Studies,Claremont McKenna College, and author of Building Leaders and Learning to Lead

�Stinnett and Zenger provide a comprehensive look at the value of coaching inside the organization,complete with a process, tools, and supports for getting started.This book is a great resource and contribution to the field!�
�Pam McLean, Ph.D., CEO, Hudson Institute of Santa Barbara

�Finally, and I do mean finally, a book has emerged that is the very best guide to the philosophy,competencies, and discipline required to be a coach who makes a true difference in lives ofothers. This is not a book to read. It is a book to study and live by. Why? Because it is all there: theright questions, the right answers, and the right motives of giving your best to others.�
�Larry Wilson, CEO, The Wilson Collaborative, and author of Play to Win!

�The Extraordinary Coach offers a compelling view of what it means to be a truly effective leader�one who empowers and grows capability through coaching. It demystifiescoaching into an actionable framework that generates immediate change.�
�Christy Consler, Vice President, Leadership Developmentand Sustainability, Safeway, Inc.

�Powerful, thought-provoking, and packed with practical tools, concepts, and ideas you can useimmediately. It will change the way you think about coaching, and about yourself.�
�Lou Kaucic, retired Chief People Officer of Applebee�s International, founder of CoachesCollective International

About the Book:

Imagine your workplace filled with curious,creative, committed employees. Peoplewho take initiative, who are fearless decisionmakers, who �own� their work. With theright coaching system in place, this dream willsoon become reality.

With The Extraordinary Coach, leadershipguru Jack Zenger and coaching expertKathleen Stinnett deliver an entire toolboxfor coaching your organization to success.While other such books simply tell you howto coach, The Extraordinary Coach uses companionvideos (at www.zengerfolkman.com),worksheets, checklists, sample questions, andthe latest research fi ndings to provide a fullimmersioncourse on becoming the kindof coach who brings dramatic changes toan organization.

Applying Zenger and Stinnett�s system,you�ll see immediate results in your businessincluding:

Increased productivity
High-energy company culture
Dynamic supervisor/employeerelationships
Creative problem solving
Greater risk taking
Heightened innovation

The authors collected 360-degree feedbackassessments from some of the most effectiveleaders in business today and identified thosewho were excellent coaches. Then they combinedthe research with the latest findingsfrom the worlds of psychology, adult development,and systems theory to map out the realscience behind effective coaching. The resultis a practical, evidence-based coaching systemthat can be applied in any type of business.

When you coach individuals to success, youlead your entire organization to success. This�interactive� package is exactly what you needto master one of today�s most critical businessleadership skills.

... MORE

Foreword	p. ix
Why Bother? How Coaching Pays Off	p. 1
Empty Cup, New Tea: Looking at Coaching in a New Way	p. 9
Pay now or Pay Later: The Impact of Coaching	p. 33
What Business Coaching is and Isn't	p. 43
Does Your Coaching Rest on a Crumbling Foundation?	p. 59
Fuel: A Framework, not a Cage	p. 69
Frame the Conversation: Setting the Target	p. 81
Understand the Current State: "So How is that Working for You?"	p. 101
Explore the Desired State: Aiming for the Right Target	p. 123
Lay Out the Success Plan: Emphasizing Accountability	p. 143
Coaches Need Feedback Too	p. 155
Change is the Yardstick: Understanding the Performance Challenge	p. 169
The Power of the Gold Star: Reinforcing Feedback	p. 181
Sometimes it Just Comes Down to the Numbers: Redirecting Feedback	p. 199
When Feedback Becomes a Coaching Conversation	p. 219
Signaling the Lane Change: Managing Expectations	p. 237
"Send in the Coach": Finding More Coaching Opportunities	p. 251
Growing Your Skills as a Coach	p. 261
Each Individual is a Whole Person (Not Just a Worker)	p. 273
Conclusion	p. 287
Appendix: Powerful Coaching Questions	p. 291
Notes	p. 295
Index	p. 297
Table of Contents provided by Ingram. All Rights Reserved.

John H. Zenger is the cofounder of the executive education firm Zenger | Folkman. Coauthor of the bestselling books The Extraordinary Leader and The Inspiring Leader, he was inducted into the Human Resources Development Hall of Fame in 1994 and received the Thought Leader Award from his industry colleagues in 2005. Zenger resides in Midway, UT.
Kathleen Stinnett is a senior consultant and executive coach with Zenger | Folkman. She serves on the faculty of the Hudson Institute of Santa Barbara, leading foundational workshops required for the professional certification program. In 2005, Stinnett earned the Master Certified Coach credential (MCC) through the International Coaching Federation. She resides in Santa Barbara, CA.

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