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|Why Bother? How Coaching Pays Off||p. 1|
|Empty Cup, New Tea: Looking at Coaching in a New Way||p. 9|
|Pay now or Pay Later: The Impact of Coaching||p. 33|
|What Business Coaching is and Isn't||p. 43|
|Does Your Coaching Rest on a Crumbling Foundation?||p. 59|
|Fuel: A Framework, not a Cage||p. 69|
|Frame the Conversation: Setting the Target||p. 81|