Bob Grauer is an Associate Professor in the Department of Computer Information Systems at the University of Miami, where he is a multiple winner of the Outstanding Teaching Award in the School of Business, most recently in 2009. He has written numerous COBOL texts and is the vision behind the Exploring Office series, with more than three million books in print. His work has been translated into three foreign languages and is used in all aspects of higher education at both national and international levels. Bob Grauer has consulted for several major corporations including IBM and American Express. He received his Ph.D. in operations research in 1972 from the Polytechnic Institute of Brooklyn.

Michelle Hulett, Word Author

Michelle Hulett received a B.S. degree in CIS from the University of Arkansas and an M.B.A. from

Missouri State University. She has worked for various organizations as a programmer, network administrator, computer literacy coordinator, and educator. She currently serves as a Senior Instructor in the CIS department and Director of International Business Programs at Missouri State University. When not teaching or writing, she enjoys flower gardening, traveling (Alaska and Hawaii are favorites), hiking, canoeing, and camping with her husband John, dog Dakota, and any friends or neighborhood kids who tag along.

Mary Anne Poatsy, Series Editor

Mary Anne is a senior faculty member at Montgomery County Community College, teaching various

computer application and concepts courses in face-to-face and online environments. She holds a B.A.

in psychology and education from Mount Holyoke College and an M.B.A. in finance from Northwestern

University’s Kellogg Graduate School of Management.

Mary Anne has more than 12 years of educational experience. She is currently adjunct faculty at

Gwynedd-Mercy College and Montgomery County Community College. She has also taught at Bucks

County Community College and Muhlenberg College, as well as conducted professional training. Before

teaching, she was vice president at Shearson Lehman in the Municipal Bond Investment Banking

Department.

Dr. Lynn Hogan, Office Fundamentals and File Management and

Windows 7 Author

Lynn Hogan has taught in the Computer Information Systems area at Calhoun Community College for

29 years. She is the author of Practical Computing and has contributed chapters for several computer

applications textbooks. Primarily teaching in the areas of computer literacy and computer applications,

she was named Calhoun’s outstanding instructor in 2006. She received an M.B.A. from the University of

North Alabama and a Ph.D. from the University of Alabama. Lynn resides in Alabama with her husband

and two daughters.

CHAPTER ONE ¿ Office Fundamentals and File Management

CASE STUDY: RAILS AND TRAILS

OBJECTIVES

FILES AND FOLDERS

Using Windows Explorer

Working with Folders and Files

Selecting, Copying, and Moving Multiple Files and Folders

HANDS-ON EXERCISE 1: Files and Folders

MICROSOFT OFFICE SOFTWARE

Identifying Common Interface Components

Getting Office Help

HANDS-ON EXERCISE 2: Microsoft Office Software

BACKSTAGE VIEW TASKS

Opening a File

Printing a File

Closing a File and Application

HANDS-ON EXERCISE 3: Backstage View Tasks

HOME TAB TASKS

Selecting and Editing Text

Using the Clipboard Group Tasks

Using the Editing Group Tasks

HANDS-ON EXERCISE 4: Home Tab Tasks

INSERT TAB TASKS

Inserting Objects

REVIEW TAB TASKS

Reviewing a File

PAGE LAYOUT TAB TASKS

Changing Page Settings

HANDS-ON EXERCISE 5: Tasks on the Insert Tab, Page Layout Tab, and Review Tab

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

MICROSOFT OFFICE WORD 2010

CHAPTER ONE ¿ Introduction to Word

CASE STUDY: FIRST RIVER OUTFITTER

OBJECTIVES

INTRODUCTION TO WORD PROCESSING

Understanding How Word Processors Work

Customizing Word

HANDS-ON EXERCISE 1: Introduction to Word Processing

DOCUMENT ORGANIZATION

Using Features That Improve Readability

Checking Spelling and Grammar

Displaying a Document in Different Views

HANDS-ON EXERCISE 2: Document Organization

FINALIZE A DOCUMENT

Preparing a Document for Distribution

Modifying Document Properties

HANDS-ON EXERCISE 3: Finalize a Document

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER TWO ¿ Document Presentation

CASE STUDY: SIMSERV-PITKA ENTERPRISES

OBJECTIVES

TEXT FORMATTING FEATURES

Applying Font Attributes Through the Font Dialog Box

Controlling Word Wrap

HANDS-ON EXERCISE 1: Text Formatting Features

PARAGRAPH FORMATTING FEATURES

Setting Off Paragraphs with Tabs, Borders, Lists, and Columns

Applying Paragraph Formats

HANDS-ON EXERCISE 2: Paragraph Formatting Features

STYLES

Understanding Styles

Creating and Modifying Styles

HANDS-ON EXERCISE 3: Styles

GRAPHICAL OBJECTS

Formatting a Graphical Object

Inserting Symbols into a Document

HANDS-ON EXERCISE 4: Graphical Objects

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER THREE ¿ Collaboration and Research

CASE STUDY: MARKETING PLAN FOR TAKE NOTE PAPERIE

OBJECTIVES

DOCUMENT REVISIONS

Inserting Comments in a Document

Tracking Changes in a Document

HANDS-ON EXERCISE 1: Document Revisions

RESEARCH PAPER BASICS

Acknowledging a Source

Creating and Modifying Footnotes and Endnotes

HANDS-ON EXERCISE 2: Research Paper Basics

RESEARCH PAPER ENHANCEMENTS

Inserting a Table of Contents and Index

Adding Other Reference Tables

Creating Cross-References

HANDS-ON EXERCISE 3: Research Paper Enhancements

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER FOUR ¿ Document Productivity

CASE STUDY: COMMUNITY DISASTER RELIEF CENTER

OBJECTIVES

TABLES

Inserting a Table

Formatting a Table

HANDS-ON EXERCISE 1: Tables

ADVANCED TABLE FEATURES

Sorting and Applying Formulas to Table Data

Converting Text to a Table

HANDS-ON EXERCISE 2: Advanced Table Features

MAIL MERGE

Selecting a Main Document

Selecting or Creating Recipients

Inserting Merge Fields

Merging a Main Document and a Data Source

HANDS-ON EXERCISE 3: Mail Merge

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER FIVE ¿ Desktop Publishing and Graphic Design

CASE STUDY: ALONG THE GREENWAYS

OBJECTIVES

DESKTOP PUBLISHING

Constructing a Newsletter

Developing a Document Design

HANDS-ON EXERCISE 1: Desktop Publishing

DECORATIVE TEXT AND DRAWING TOOLS

Inserting Graphical Objects

Manipulating Graphical Objects

HANDS-ON EXERCISE 2: Decorative Text and Drawing Tools

OBJECT LINKING AND EMBEDDING

Using OLE to Insert an Object

Updating a Linked Object

HANDS-ON EXERCISE 3: Object Linking and Embedding

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER SIX ¿ Time Saving Tools

CASE STUDY: COMPUTER TRAINING CONCEPTS, INC.

OBJECTIVES

DOCUMENT TEMPLATES

Selecting a Template from the Backstage View

Creating a Word Template

Using Building Blocks

HANDS-ON EXERCISE 1: Document Templates

MULTIPLE DOCUMENTS

Viewing Documents Side by Side

Merging Documents

Using Navigational Tools

HANDS-ON EXERCISE 2: Multiple Documents

DOCUMENT THEMES

Customizing Theme Colors

Customizing Theme Fonts and Effects

HANDS-ON EXERCISE 3: Document Themes

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER SEVEN ¿ Document Automation

CASE STUDY: OAK GROVE PRODUCTS, INC.

OBJECTIVES

FORMS

Creating an Electronic Form

Inserting Form Controls

Protecting a Form

HANDS-ON EXERCISE 1: Forms

INTRODUCTION TO MACROS

Recording a Macro

Running a Macro

HANDS-ON EXERCISE 2: Introduction to Macros

DOCUMENT PROTECTION AND AUTHENTICATION

Applying Document Restrictions

Setting Passwords to Open a Document

Using Digital Signatures to Authenticate Documents

HANDS-ON EXERCISE 3: Document Protection and Authentication

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

CHAPTER EIGHT ¿ Word and the Internet

CASE STUDY: HAPPY HAUNTING ONLINE

OBJECTIVES

WEB PAGES

Customizing the Ribbon

Building a Web Page

Publishing a Web Page

HANDS-ON EXERCISE 1: Web Pages

EXTENSIBLE MARKUP LANGUAGE (XML)

Understanding XML

Attaching an XML Schema

HANDS-ON EXERCISE 2: eXtensible Markup Language (XML)

BLOGS

Creating a Blog Post

HANDS-ON EXERCISE 3: Blogs

CHAPTER OBJECTIVES REVIEW

KEY TERMS

MULTIPLE CHOICE

PRACTICE EXERCISES

MID-LEVEL EXERCISES

CAPSTONE EXERCISE

BEYOND THE CLASSROOM

GLOSSARY

INDEX

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