Providing a framework for identifying and solving normative and applied ethical dilemmas and the mechanisms to guide ethical decision making in the challenging arena of health services management, the fourth edition of this classic text will fashion more efficacious problem solvers out of its users. The new edition of Ethics in Health Services Management succinctly dissects such critical, contemporary issues as patient autonomy, end-of-life decisions, consent for treatment, appropriate resource allocation, whistleblowing, and confidentiality. Incisive examination and analysis of 80 case studies and vignettes (a dozen more than the third edition) from a full range of care delivery settings will spark lively debate and guide readers to organized, logical solutions. The focus on virtue ethics and values has been much enhanced, and futility treatment and its guidelines are placed under an ethical microscope. Help today's and tomorrow's managers ably and ethically confront