9781449618964

Featuring new expert contributing authors from across the country, this timely revision addresses all the important topics in the effective management of public health departments and agencies. Using a practical, nontheoretical approach, the book is ideal for the hands-on management of these complex organizations and their daily operations.The Third Edition has been thoroughly revised with new case studies as well as the following new chapters:" Chapter 2 Leadership and Governance " Chapter 16 Public Health Performance Standards " Chapter 17 Continuous Quality Improvement " Chapter 18 Accreditation " Chapter 21 Social (Electronic) Media " Chapter 28 Starting a Health Board in the 21st Century The text is accompanied by a complete package of instructor resources including a Transition Guide, Instructor's Manual, TestBank, and PowerPoint slides.

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Preface	p. vii
About the Editors	p. xi
About the Authors	p. xiii
Contributors to the Second Edition	p. xvi
Organizational Resources	p. 1
Management Theory and Applications	p. 3
Governance and Leadership	p. 17
Organizational Behavior	p. 33
Money: Accounting, Finance, and Budgets	p. 55
Community and Environmental Health	p. 79
Marketing Public Health	p. 89
Emergency Preparedness and Response	p. 105
Ethics	p. 125
Human Resources	p. 141
Overview of Human Resources	p. 143
Employee Preparation: Position Descriptions, Selection, Training and Development, Retention, and Integrating Students	p. 155
Employee Feedback: Rewards and Discipline	p. 181
Compensation and Benefits	p. 209
Mental Health Issues in the Workplace	p. 223
Union-Management Issues	p. 237
Operations of a Health Agency	p. 247
Agency Internal Structure and External Constituencies	p. 249
National Public Health Performance Standards	p. 273
Continuous Quality Improvement	p. 289
Accreditation	p. 305
Interactions with Other Agencies and Local Government	p. 321
Traditional Media: Print, Television, and Radio	p. 349
Social (Electronic) Media	p. 363
Other Operations	p. 375
Assessing Community Health	p. 377
The Health Officer's Role in Board Development	p. 395
Tax Levies	p. 411
Organizing and Operating Clinics	p. 421
Miscellaneous	p. 437
The History of Public Health	p. 439
Public Health Law	p. 453
Starting a Board of Health in the 21st Century	p. 465
Resources: State and National Associations and Government Agencies	p. 491
Appendix: Organizations	p. 517
Index	p. 531
Table of Contents provided by Ingram. All Rights Reserved.

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Essentials of Public Health Management

Essentials of Public Health Management

1449618960

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