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| Introduction to Volume Three | p. xi |
| Leadership And Learning | p. 1 |
| Best Practices in Leadership Development | p. 3 |
| Applying Learning and Organization Development Principles to Specific Organizational Contexts: The Higher Education Development Experience | p. 23 |
| Improving the Customer Learning Experience with Web-Interactive Guides | p. 34 |
| Leadership Is Going Global | p. 43 |
| Web 2.0 Applications... MORE | p. 54 |
| High-Octane Leadership: An Essay to HR Professionals for Leading with Impact | p. 66 |
| The Social Construction of Productive Organizations: Understanding the Leadership Moments of Everyday Talk | p. 75 |
| Leadership Versatility | p. 90 |
| Strategy And Measurement | p. 99 |
| Aligning Stakeholder Goals in a Measurement Project | p. 101 |
| Strategic Business Partner Role: Defi nition, Knowledge, Skills, and Operating Tensions | p. 112 |
| Human Resource Metrics: A Contemporary Approach to Managing Human Capital | p. 129 |
| The Eight Ps of Healthy Workplace Design | p. 137 |
| The Evolution Of Human Resources | p. 159 |
| The HR Transition to Strategic Partner: The Rarely Discussed Identity Challenges | p. 161 |
| Reorganization of HRM—Past, Present, and Future | p. 173 |
| Workplace Bullying: What Can Be Done to Prevent and Manage It? | p. 181 |
| Myths and Realities in Human Capital Development: Generation Gaps in the Workplace | p. 197 |
| Lost Wisdom, Lost ROI: Causes, Consequences, and Strategies to Mitigate Failed Global Mobility Programs | p. 210 |
| The Role of HR in Fostering Innovation in Organizations | p. 226 |
| Overtime Addiction: Causes, Consequences, and Cures | p. 238 |
| The Convergence and Divergence of HRM Across Nations: Cultural and Institutional Influences | p. 252 |
| Closing Critical Skills Gaps: The Case for Engagement in Regional Workforce Development Initiatives | p. 264 |
| Employee Engagement and Corporate Social Responsibility (CSR) | p. 274 |
| Human Resource Transformation: The Internal Consulting Role | p. 287 |
| The Implications of Situational Strength for HRM | p. 298 |
| Contributors | p. 307 |
| Name Index | p. 317 |
| Subject Index | p. 329 |
| Table of Contents provided by Publisher. All Rights Reserved. |
George M. (Bud) Benscoter, Ph.D., is Senior Associate at Quanovia, Inc., a performance consulting firm, and has served on the graduate faculties of Penn State, Wharton, Duke and George Washington.