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| Preface to the Second Edition: A Reflective Approach to Conflict | p. vii |
| Conflict | p. 1 |
| The Nature of Conflict | p. 3 |
| How People Approach Conflict | p. 33 |
| Power and Conflict | p. 67 |
| Culture and Conflict | p. 92 |
| Engagement and Intervention | p. 121 |
| Resolving Conflict | p. 123 |
| Engaging Conflict | p. 146 |
| Communication | p... MORE |
| Negotiation | p. 211 |
| Working with Impasse | p. 245 |
| Mediation | p. 269 |
| Other Approaches to Conflict Intervention | p. 301 |
| Why We Intervene in Conflict | p. 333 |
| References | p. 345 |
| About the Author | p. 353 |
| Index | p. 355 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Bernie Mayer is a professor at the Werner Institute, Creighton University, and a founding partner of CDR Associates. He has been working in the conflict field since the late 1970s as a mediator, facilitator, trainer, researcher, program administrator, and consultant. He is the author of Staying with Conflict, which won the 2009 outstanding book awarded from the CPR International Institute for Conflict Prevention and Resolution, and Beyond Neutrality, the winner of CPR's 2004 book award.