Free Shipping On Every Order
Amazon no longer offers textbook rentals. We do!
Difficult Conversations
Difficult Conversations
- ISBN 13:
9780140288520
- ISBN 10:
014028852X
- Format: Paperback
- Copyright: 04/01/2000
- Publisher: PENGUIN
- Newer Edition
Rent
Sorry, this item is currently unavailable.
Free Shipping On Every Order
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Extend or Purchase Your Rental at Any Time
Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.
Summary
Walks the reader through a proven step-by-step approach for how to have your toughest conversations with less stress and more success. Reveals how to prepare, how to start the conversation without defensiveness, and how to keep it constructive and focused, regardless of how the other person responds. Softcover. DLC: Interpersonal communication.
