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|Managing Personal Stress|
|Solving Problems Analytically and Creatively|
|Coaching, Counseling, and Supportive Communication|
|Gaining Power and Influence|
|Managing Conflict||... MORE|
|Empowering and Delegating|
|Building Effective Teams and Teamwork|
|Specific Communication Skills|
|Making Oral and Written Presentations|
|Scoring Keys and Supplemental Materials|
|Table of Contents provided by Publisher. All Rights Reserved.|