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Deploying and Troubleshooting Cisco Wireless LAN Controllers : A Practical Guide to Working wit...

ISBN: 9781587058141 | 1587058146
Edition: 1st
Format: Hardcover
Publisher: Cisco Press
Pub. Date: 11/9/2009

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SummaryTable of ContentsAuthor Biography
This is the only complete, all-in-one guide to deploying, running, and troubleshooting wireless networks with Ciscoreg; Wireless LAN Controllers (WLCs) and Lightweight Access Point Protocol (LWAPP)/Control and Provisioning of Wireless Access Points (CAPWAP). Authored by two of the most experienced Cisco wireless support professionals, the book presents start-to-finish coverage of implementing WLCs in existing wired and wireless network environments, troubleshooting design-related issues, and using LWAPP/CAPWAP solutions to achieve your specific... MORE
Troubleshooting Methodology and Approach
Introduction to LWAPP
WLC Lwapp Architecture Overview
Understanding the Troubleshooting Tools
Deploying and Configuring the Wireless LAN Controller
AP Registration
WLC Mobility & RF Networks
Troubleshooting Client Related Issues
Voice Quality
Radio Resource Ma... MORE
Wireless MESH Networks
Hybrid REAP
Guest Networking
Table of Contents provided by Publisher. All Rights Reserved.

Mark L. Gress, CCIE 25539, is an escalation engineer at the Cisco Systems Technical Assistance Center (TAC) in Research Triangle Park, North Carolina, where he has worked since 2005. He has been troubleshooting complex wireless networks since the birth of the Cisco Wireless LAN Controller (WLC) as a TAC engineer, a technical lead for the Enterprise Wireless team, and now as an escalation engineer supporting the complete Cisco line of wireless products. Mark has diagnosed problems in some of the largest Cisco wireless deployments and has provided training for TAC teams around the world. He has also contributed to numerous design guides, application notes, and white papers. As one of the highest contributors of identifying and assisting in defect resolution, his work has led to increases in overall product quality and stability. Mark graduated summa cum laude with a bachelors of science in both computer information systems and business management from North Carolina Wesleyan College. For more than ten years, Mark has been professionally involved in the networking industry.

 

Lee Johnson is currently a wireless specialist on the RTP Wireless TAC team at Cisco. He has been troubleshooting wireless networks, including both autonomous and controllerbased infrastructures, since 2006. Lee troubleshoots complex wireless issues in Cisco customer networks around the world. He has been dispatched to customer sites to address critical accounts and represented Cisco at Networkers. He also provides training and documentation for fellow Cisco engineers in both wireless and nonwireless TAC groups. Lee works closely with the wireless development group at Cisco to improve product quality and the customer experience with the WLC. He holds a bachelor of science degree in biology from the University of North Carolina at Chapel Hill.

 

 



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