This workbook is designed to accompany Delmar's Administrative Medical Assisting. It is an essential part of a creative and dynamic learning system that includes the text- with an administrative skills CD-ROM bound in the back- and instructor support materials. This package will help you learn and reinforce the essential competencies needed to become a successful, multiskilled medical assistant. In addition, the workbook will challenge you to apply basic and advanced procedures and to use critical thinking skills in an integrated learning environment. It contains challenging yet exciting questions to help you prepare for real-life situations. The entire learning system is complemented by real-life characters and scenarios from the field of medical assisting.