Creative Collection - Bundle
ISBN: 9781118067765 | 1118067762
Format: PaperbackPublisher: Wiley
Pub. Date: 5/1/2011
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Total Customer Satisfaction reports on the breakthrough methods used by award winning hospitals and health care organizations to achieve top-rated national status in customer satisfaction. Learn from top experts in the field how to create and implement a total customer satisfaction tactical plan that will boost customer satisfaction ratings in your health care organization.
A valuable tool for any health care leader dedicated to improving the quality of care and enhancing patient satisfaction. Combining theory and ... MORE
A valuable tool for any health care leader dedicated to improving the quality of care and enhancing patient satisfaction. Combining theory and ... MORE
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