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| Exercises | |
| Preface | |
| The Helping Profession | |
| What Is Helping? | |
| Setting in Which Counselors Work | |
| Ingredients of Professional Counseling | |
| Training and Credentialing of Counselors | |
| The Helping Relationship | |
| Accurate Empathy | |
| Positive Regard | |
| Genuineness | |
| Self-Dis... MORE | |
| A Climate of Safety | |
| Attending to Clients | |
| Communication of Attentiveness | |
| Facial Expressions | |
| Eye Contact | |
| Body Positions and Use of Space | |
| Verbal Behavior and Selective Attention | |
| Recognizing Communication Patterns | |
| Ritualized Patterns of Communication | |
| Interactive Communication Patterns | |
| Silence | |
| Managing the Counseling Session | |
| The First Interview | |
| Objectives of the First Interview | |
| Cultural Variables and the First Interview | |
| Counselor Responses That Encourage Client Expression | |
| Counselor Responses That Solicit Information | |
| Intake-Interview Content | |
| Using Intake-Interview Information | |
| Opening Subsequent Interviews | |
| Terminating the Interview | |
| Terminating the Counseling Relationship | |
| Responding to Cognitive Content | |
| Recognizing Alternatives | |
| Responding to Alternatives | |
| Verbal Responses to Cognitive Content | |
| Differentiation and Selective Responding | |
| Responding to Affective Content | |
| The Importance of Responding to Affective Content | |
| Verbal and Nonverbal Cues Associated with Emotions | |
| Types of Affective Messages | |
| Verbal Responses to Affective Contents | |
| Differentiating between Cognitive and Affective Messages | |
| Setting the Stage for Affect | |
| Types of Differentiating Responses for Cognitive and Affective Content | |
| Effects of Responding to Affective Contents | |
| Effects of Responding to Cognitive Contents | |
| The Differentiation Process in Cross-Cultural Counseling | |
| Conceptualizing Problems and Setting Goals | |
| The Client's World | |
| The Role of the Counselor | |
| Process and Outcome Goals | |
| Culturally Appropriate Counseling Goals | |
| Three Elements of Good Outcome Goals | |
| Translating Vague Concerns into Specific Goals | |
| Client Resistance to Goal Setting | |
| Client Participation in Goal Setting | |
| Using Counseling Strategies and Interventions | |
| Working with Client Feelings | |
| Working with Client Beliefs and Attitudes | |
| Working with Client Behaviors | |
| Working with Client Interactional Patterns and Relationships | |
| Working with Client Social Systems | |
| Receiving and Using Supervision, by Janine M. Bernard | |
| The Parameters of Supervision | |
| The Focus of Supervision | |
| Styles of Supervision | |
| Methods of Supervision | |
| Avoiding Supervision | |
| Putting Your Development as a Counselor in Perspective | |
| Preparing for Supervision | |
| Using Supervision | |
| Appendix: Counseling Strategies Checklist | |
| References | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |