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| Work stress and coping: Setting the scene | p. 1 |
| The term 'stress' | p. 2 |
| The costs of stress | p. 6 |
| Sickness absence | p. 8 |
| Labour turnover | p. 10 |
| Presenteeism | p. 11 |
| Work and mental health generally | p. 13 |
| The changing work context and work stressors | p. 15 |
| Work stressors: Some issues | p. 17 |
| Changing work stressors | ... MOREp. 20 |
| Coping: The measurement debate | p. 24 |
| A history and some definitional issues surrounding coping | p. 25 |
| Defining coping and definitional issues | p. 28 |
| The measurement of coping | p. 32 |
| Coping checklists | p. 34 |
| Classifying coping and creating scales | p. 41 |
| New directions for coping research | p. 46 |
| New developments in appraisal | p. 47 |
| The influence of positive psychology | p. 51 |
| From positive psychology to proactive coping | p. 54 |
| Other developments in coping | p. 56 |
| Progress towards understanding coping effectiveness | p. 60 |
| From stress to emotions to positive emotions and coping | p. 63 |
| Coping with specific work-related stressors | p. 66 |
| Types of coping | p. 68 |
| Coping with work stressors | p. 73 |
| Coping strategies used by specific occupational groups | p. 87 |
| Future directions in research on coping with specific work stressors | p. 90 |
| Coping with work-life conflict | p. 95 |
| Social support | p. 97 |
| Personal control | p. 103 |
| Personal coping strategies | p. 105 |
| Organizational strategies to ameliorate work-life conflict | p. 113 |
| Conclusions | p. 119 |
| Stress management interventions | p. 121 |
| Conceptual framework for stress management interventions | p. 122 |
| Evaluating stress management interventions | p. 128 |
| Factors influencing the effectiveness of stress management interventions | p. 134 |
| Some guidelines for effective interventions | p. 138 |
| Conclusions | p. 143 |
| Coping with work stress: An agenda for the future | p. 145 |
| Continuing debates: Emerging context | p. 146 |
| Building a future research agenda from the themes of the past | p. 149 |
| The characteristics of coping and coping types | p. 150 |
| Assessment of coping behaviours | p. 151 |
| Coping styles versus coping strategies | p. 153 |
| The role of meaning in coping research | p. 155 |
| Coping effectiveness | p. 156 |
| Personal coping versus organizational stress management interventions | p. 158 |
| From stress to well-being | p. 160 |
| Conclusions | p. 161 |
| References | p. 163 |
| Index | p. 187 |
| Table of Contents provided by Ingram. All Rights Reserved. |