Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications
Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications
- ISBN 13:
9780763727123
- ISBN 10:
0763727121
- Edition: 3rd
- Format: Hardcover
- Copyright: 08/12/2005
- Publisher: Jones & Bartlett
- Newer Edition
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Summary
Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.