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Consumer Behavior

ISBN: 9780130673350 | 0130673358
Edition: 9th
Format: Hardcover
Publisher: Prentice Hall
Pub. Date: 1/1/2007

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SummaryTable of Contents
For undergraduate or first year MBA students. This revision of a classic text retains the strong empirical and market segmentation approach that has set the standard for consumer behavior study through seven editions. This new edition focuses on how the Internet has changed the way people obtain information about potential purchases. This edition now includes thirty-two Active Learning mini-cases.

With a strong empirical and market segmentation approach, this book focuses on how the Internet has changed the way peo... MORE
Introduction
Introduction: Diversity in the Marketplace
Consumer Research
Market Segmentation
The Consumer As An Individual
Consumer Motivations
Personality and Consumer Behavior
Consumer Perception
Consumer Learning
Consumer Attitude Formation and Change
Communication and C... MORE
Consumers In Their Social And Cultural Settings
Reference Groups and Family Influences
Social Class and Consumer Behavior
The Influence of Culture on Consumer Behavior
Subcultures and Consumer Behavior
Cross-Cultural Consumer Behavior: An International Perspective
The Consumer's Decision Making Process
Consumer Influence and the Diffusion of Innovations
Consumer Decision Making
Glossary
Company Index
Name Index
Subject Index
Credits
Table of Contents provided by Publisher. All Rights Reserved.

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