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| Introduction to Computer Repair | |
| On the Motherboard | |
| System Configuration | |
| Disassembly/Reassembly | |
| A+ Certification Exam Objectives | |
| Disassembly Overview | |
| Electrostatic Discharge (ESD) | |
| EMI (Electromagnetic Interference) | |
| Disassembly | |
| Tools | |
| Reassembly | |
| Cables... MORE | |
| Hard Drives | |
| Preventive Maintenance | |
| Basic Electronics and Power | |
| A+ Certification Exam Objectives | |
| Basic Electronics Overview | |
| Electronic Terms | |
| Power Supply Overview | |
| Power Supply Form Factors | |
| Purposes of a Power Supply | |
| Types of Power Supply Connectors | |
| Power Supply Voltages | |
| APM (Advanced Power Management) | |
| Replacing or Upgrading a Power Supply | |
| Power Supply Problems | |
| Symptoms of Power Supply Problems | |
| Adverse Power Conditions | |
| Adverse Power Protection | |
| Surge Protectors | |
| Line Conditioners | |
| Uninterruptible Power Supply (UPS) | |
| Standby Power Supply (SPS) | |
| Phone Line Isolator | |
| Electrical Fires | |
| Logical Troubleshooting | |
| A+ Certification Exam Objectives | |
| Troubleshooting Overview | |
| Re-create the Problem | |
| Hardware or Software | |
| Divide and Conquer | |
| Repair the Problem or Go Back to Test Another Theory | |
| Test the Solution and Document | |
| Provide Feedback to the User | |
| Logical Troubleshooting Exercise | |
| Memory | |
| A+ Certification Exam Objectives | |
| Memory Overview | |
| Memory Physical Packaging | |
| Memory Chip Capacity | |
| Identifying Chip Capacity and Speed | |
| Memory Chip Technologies | |
| Memory Banks | |
| Buying the Right 7Pin SIMM | |
| Populating Pentium and Higher Motherboards | |
| Buying the Right DIMM or RIMM | |
| Memory Installation Rules | |
| Start a Bank, Fill a Bank | |
| Same Capacity Chips in a Bank | |
| Same Access Speed | |
| Same Chip Type | |
| Higher Capacity Chips | |
| Memory Type, Size, and Capacity | |
| Laptop Memory | |
| Flash Memory | |
| Installing Memory Chips | |
| Removing/Installing Memory Chips | |
| Removing a Dip Chip | |
| Removing a SIMM | |
| Removing a DIMM/RIMM | |
| Installing a DIP Chip | |
| Installing a SIMM | |
| Installing a DIMM/RIMM | |
| Configuring the Computer | |
| How Much Memory? | |
| Memory and Software Considerations | |
| DOS/Windows 3X and Memory | |
| Conventional Memory | |
| Upper Memory Area (Reserved Memory) | |
| Expanded Memory | |
| Extended Memory | |
| Adding More Cache/RAM | |
| Disk Cache | |
| Windows 9X/NT/2000/XP Disk Caching | |
| Monitoring Memory Usage Under Windows | |
| Using a RAM Drive | |
| DOS Applications Under Windows 9X | |
| DOS Applications Under NTWorkstation/2000/XP | |
| Troubleshooting Memory Problems | |
| Floppy Drives | |
| A+ Certification Exam Objectives | |
| Floppy Drive Overview | |
| Floppy Media | |
| Floppy Drive Construction | |
| Floppy Disk Geometry | |
| Floppy Media Problems | |
| Floppy Drive Configuration | |
| Termination | |
| Related Floppy Drive Issues | |
| Floppy Drive Installation | |
| Troubleshooting Floppy Drives | |
| Laptop Floppy Drives | |
| Floppy Developments | |
| IDE and SCSI Devices | |
| A+ Certification Exam Objectives | |
| Hard Drive Overview | |
| Hard Drive Geometry | |
| Hard Drive Interfaces Overview | |
| IDE (Integrated Drive Electronics) | |
| SCSI (Small Computer System Interface) | |
| Laptop Storage Devices | |
| SCSI Software Standards | |
| Drive Configuration Overview | |
| IDE Device Configuration | |
| Serial ATA (SATA) Installation | |
| SCSI Configuration | |
| SCSI ID Configuration | |
| SCSI Termination | |
| SCSI Cables | |
| System Configuration for Hard Drives | |
| BIOS Configurations for Hard Drives | |
| Hard Drive Preparation Overview | |
| Partitioning | |
| How Drive Letters Are Assigned | |
| Windows 2000/XP Logical Disk Management | |
| Fault Tolerance | |
| High-Level Format | |
| Bootable Disks | |
| Viruses | |
| Logically Troubleshooting Newly Installed Devices | |
| Logically Troubleshooting Previously Installed Devices | |
| IDE Specific Errors | |
| SCSI Specific Errors | |
| AUTOEXECBAT and CONFIGSYS Errors | |
| Preventive Maintenance for Hard Drives | |
| Hard Drive Fragmentation | |
| Disk Caching/Virtual Memory | |
| Multimedia Devices | |
| A+ Certification Exam Objectives | |
| Multimedia Overview | |
| CD Drive Overview | |
| CD Drive Speeds | |
| CD Drive Buffers/Cache | |
| Theory of CD Drive Operation | |
| Internal and External CD Drives | |
| CD Disk Loading | |
| CD-R and CD-RW | |
| CD Standards | |
| Magneto-Optical Drives | |
| DVD-ROM | |
| Decoders | |
| Other DVD Technologies | |
| DVD Standards | |
| CD/DVD Drive Interfaces and Connections | |
| Installing a DVD Drive and Hardware Decoder Adapter | |
| Drive Upgrades | |
| Preventive Maintenance for CD/DVD Drives and Disks | |
| New Technologies | |
| CD and DVD Drive Installation | |
| CD and DVD Driver Installation | |
| The MSCDEXEXE Program | |
| Troubleshooting the MSCDEXEXE Installation | |
| CD/DVD Drives (Windows 9x/NT/2000/XP) | |
| Troubleshooting CD/DVD Drive Problems | |
| Sound Cards | |
| Sound Card Theory of Operation | |
| Installing Sound Cards | |
| Sound Cards Using Windows 9X/NT/2000/XP | |
| Speakers | |
| Troubleshooting Sound Problems | |
| Troubleshooting Sound Problems (MS-DOS Mode) | |
| Scanners | |
| Digital Cameras | |
| Serial Devices and Input Devices | |
| A+ Certification Exam Objectives | |
| Serial Devices Overview | |
| Upgrading the UART Chip | |
| How to Configure Serial Devices | |
| More Serial Port Settings | |
| Serial Cables | |
| Serial Device Installation | |
| Serial Device Troubleshooting | |
| Modems Overview | |
| Pros and Cons of Internal and External Modems | |
| Modem Speeds and Standards | |
| 56Kbps Modems | |
| Fax Modems and Voice/Fax Modems | |
| Cable Modems | |
| Digital Modems and ISDN | |
| xDSL Modems | |
| Satellite Modems | |
| Laptop Modems | |
| Modem Preventive Maintenance | |
| Troubleshooting Modems | |
| Windows Modem Installation and Troubleshooting | |
| The Mouse | |
| Mouse Preventive Maintenance | |
| Keyboards | |
| Keyboard Preventive Maintenance | |
| Keyboard Troubleshooting | |
| Wireless Input Devices | |
| Other Input Devices | |
| Video | |
| A+ Certification Exam Objectives | |
| Video Overview | |
| Types of Monitors | |
| Monitor Terminology and Theory | |
| LCD (Liquid Crystal Display) | |
| Monitor Preventive Maintenance | |
| Monitor Energy Efficiency | |
| Screen Savers | |
| Video Adapters | |
| Video Memory | |
| Installing a Video Adapter | |
| Troubleshooting Video | |
| Windows Video Problems | |
| Printers | |
| A+ Certification Exam Objectives | |
| Printers Overview | |
| Printer Ports | |
| IEEE 284 Standard | |
| Printer Switch Boxes | |
| Networked Printers | |
| Categories of Printers | |
| Dot Matrix Printers | |
| Ink Jet Printers | |
| Laser Printers | |
| Paper | |
| Refilling Cartridges, Reinking Ribbons, and Recycling Cartridges | |
| Print Drivers | |
| Fonts | |
| Printer Installation | |
| Upgrading Printers | |
| Printer Preventive Maintenance | |
| Printers in the Windows Environment | |
| Windows Printer Troubleshooting | |
| General Printer Troubleshooting | |
| Dot Matrix Printer Troubleshooting | |
| Ink Jet Printer Troubleshooting | |
| Laser Printer Troubleshooting | |
| Introduction to DOS | |
| Objectives | |
| Key Terms | |
| A+ Certification Exam Objectives | |
| DOS Overview | |
| DOS Commands | |
| DOS File Structure | |
| Basic DOS Commands | |
| More DOS Commands | |
| The AUTOEXECBAT File | |
| The TYPE Command | |
| The CONFIGSYS File | |
| Creating AUTOEXECBAT, CONFIGSYS, or Batch Files | |
| Common Windows Elements | |
| A+ Certification Exam Objectives | |
| Basic Windows Usage Overview | |
| Managing Files and Folders | |
| Attributes, Compression, and Encryption | |
| Determining the Windows Version | |
| Windows Registry | |
| Editing the Windows Registry | |
| Basic Windows Commands | |
| Windows 98 | |
| A+ Certification Exam Objectives | |
| Windows 98 Overview | |
| Pre-installation of Windows 98 | |
| Viruses | |
| Installation/Upgrade of Windows 98 | |
| Troubleshooting the Windows 98 Installation | |
| Dual-Booting Windows 98 and NT | |
| Dual-Booting Windows 98 and 2000 Professional | |
| Configuring Windows 98 Overview | |
| Adding Plug and Play Devices | |
| Adding Non-Plug and Play Devices | |
| Adding a Printer | |
| Removing Hardware Devices | |
| Installing/Removing Software | |
| Windows 98 Registry | |
| Backing Up/Restoring the Windows 98 Registry | |
| Overview of the Boot Process | |
| IOSYS Settings | |
| MSDOSSYS Settings | |
| Troubleshooting the Boot Process | |
| Command Prompt | |
| Troubleshooting Application Problems | |
| Shut Down Problems | |
| MS-DOS Mode Troubleshooting | |
| Power and Resource Management | |
| Windows NT Workstation | |
| A+ Certification Exam Objectives | |
| Windows NTWorkstation Overview | |
| Pre-Installation of NTWorkstation | |
| Viruses | |
| Installation/Upgrade of NTWorkstation | |
| Troubleshooting the NTWorkstation Installation | |
| Configuring Windows NTWorkstation Overview | |
| Adding/Removing Hardware Components | |
| Installing/Removing Software | |
| Adding a Printer | |
| Windows NT Registry | |
| Backing Up/Restoring the NTWorkstation Registry | |
| Creating an Emergency Repair Disk | |
| Overview of the Boot Process | |
| Troubleshooting the Boot Process | |
| NT Command Prompt | |
| Windows Scripting | |
| Task Manager, Event Viewer, and NT Diagnostics | |
| Troubleshooting a Service that Does not Start | |
| Shut Down Problems | |
| Monitoring System Performance | |
| Windows 2000 Professional | |
| A+ Certification Exam Objectives | |
| Windows 2000 Professional Overview | |
| Pre-installation of Windows 2000 Professional | |
| Viruses | |
| Installation/Upgrade of Windows 2000 Professional | |
| Troubleshooting the 2000 Installation | |
| Dual-Booting Windows 2000 Professional and NT | |
| Configuring Windows 2000 Professional Overview | |
| Adding Plug and Play Devices | |
| Adding Non-Plug and Play Devices | |
| Adding a Printer | |
| Removing Hardware Devices | |
| Installing/Removing Software | |
| Windows 2000 Registry | |
| Backing Up/Restoring the Windows 2000 Registry | |
| Backing Up the System State | |
| Restoring the System State After a Failure | |
| Computer Management Console | |
| Overview of The Boot Process | |
| Troubleshooting the Boot Process | |
| Creating an Emergency Repair Disk | |
| Recovery Console | |
| Restoring the Registry Through Recovery Console | |
| Task manager, Dr Watson, and Event Viewer | |
| Troubleshooting a Service that Does Not Start | |
| Shut Down Problems | |
| Monitoring System Performance | |
| Windows XP Professional | |
| A+ Certification Exam Objectives | |
| Windows XP Professional Overview | |
| Windows XP Basics | |
| Pre-installation of Windows XP | |
| Viruses | |
| Installation/Upgrade of Windows XP | |
| Corporate Windows XP Deployment | |
| Troubleshooting the XP Installation | |
| Dual-Booting Windows XP | |
| Backing Up/Restoring the Windows XP Registry | |
| Backing Up the System State | |
| Restoring the System State After a Failure | |
| Using REGEDIT in Windows XP | |
| Windows XP System State Backup | |
| Configuring Windows XP Overview | |
| Windows XP Mouse, Keyboard, Accessibility, and Sound Options | |
| Configuring Windows XP | |
| Adding Plug and Play Devices | |
| Adding Non-Plug and Play Devices | |
| Adding a Printer | |
| Removing Hardware Devices | |
| Installing/Removing Software | |
| Installing Administrative Tools in Windows XP | |
| Installing and Removing Windows XP Components | |
| Microsoft Management Console | |
| Working with Microsoft Management Console | |
| Permissions | |
| Overview of the Boot Process | |
| Troubleshooting the Boot Process | |
| Task Manager, Dr Watson, and Event Viewer | |
| Troubleshooting a Service that Does Not Start | |
| Shut Down Problems | |
| Monitoring System Performance | |
| Introduction to Networking | |
| A+ Certification Exam Objectives | |
| Networking Overview | |
| Types of Local Area Networks | |
| Network Topologies | |
| Network Cabling | |
| Access Methods | |
| Ethernet Issues and Concepts | |
| Network Standards | |
| OSI Model | |
| Network Protocols | |
| Network Addressing | |
| Configuring Networking | |
| Network Troubleshooting | |
| Configuring a Networked Printer | |
| Network Printer Troubleshooting | |
| Dial-Up Networking | |
| Internet Software | |
| Internet Security | |
| Network Terminology | |
| Wireless Networks Overview | |
| Wireless Network Types | |
| Antenna Basics | |
| Wireless Network Standards | |
| Wireless Network Security Overview | |
| Authentication and WEP | |
| Default Settings | |
| Wireless Security Conclusion | |
| Wireless Network Card Installation and Configuration | |
| Access Point Installation | |
| Wireless Network Troubleshooting | |
| Table of Contents provided by Publisher. All Rights Reserved. |