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| Community Practice: An Introduction | p. 1 |
| Community Practice | p. 1 |
| The Community in Social Work Practice | p. 3 |
| Community Practice Skills as Foundation for all Social Workers | p. 4 |
| The Social Work Problem-Solving Strategy | p. 11 |
| Ethics, Advocacy, and Community Practice | p. 20 |
| The Organization of This Book | p. 31 |
| Understanding the Social Environment and Social Intera... MORE | p. 37 |
| Theory-Based, Model-Based Community Practice | p. 39 |
| A Conceptual Framework for Practice | p. 39 |
| Theories for Understanding Community Practice | p. 40 |
| Additional Frameworks | p. 55 |
| Traditional Models of Community Organization | p. 59 |
| The Nature of Social and Community Problems | p. 69 |
| Conceptualizing a Social-Community Problem | p. 69 |
| Getting a Social-Community Problem Addressed | p. 77 |
| Worldviews and Social Problems | p. 81 |
| Culture and Social Problems | p. 84 |
| The Concept of Community in Social Work Practice | p. 94 |
| Basic Community Concepts | p. 96 |
| The Changing U.S. Community | p. 97 |
| Perspectives for Practice | p. 105 |
| Community Functions | p. 109 |
| Conclusion | p. 122 |
| Community Practice Skills for Social Workers: Using the Social Environment | p. 131 |
| Assessment: Discovering and Documenting the Life of a Community | p. 133 |
| The Landscape of Our Lives | p. 133 |
| Assessment | p. 134 |
| Philosophies of Assessment | p. 136 |
| Forms of Community Assessment | p. 139 |
| Community Assessment Applications to Our Own Work | p. 148 |
| Community Reengagement: Hitting the Bricks | p. 149 |
| Conclusion: Unpretentious but Necessary Outings | p. 150 |
| Using Assessment in Community Practice | p. 155 |
| Assessment as a Basic Social Work Process | p. 156 |
| Assessment: Information-Gathering Methodologies | p. 156 |
| Integrating Methods to Suit Assessment Needs | p. 175 |
| Assertiveness: Using Self in Community Practice | p. 182 |
| Use of Self | p. 182 |
| Expansion of Self | p. 185 |
| Beliefs and Outcomes | p. 190 |
| Assertiveness: An Overview | p. 192 |
| The Boundaries of Assertion | p. 195 |
| Actors and Applications | p. 196 |
| Assertiveness and Class or Minority Status | p. 198 |
| Purposes and Benefits of Assertiveness in Social Work | p. 198 |
| Broader Conceptions of Assertiveness | p. 200 |
| The Context and the Setting for Assertive Behavior | p. 203 |
| Modes of Assertive Communication | p. 204 |
| Assertive Social Workers Needed: Summary | p. 206 |
| Appendix 7.1: Being Assertive: Learn Through Role-Playing | p. 206 |
| Using Your Agency | p. 215 |
| Attributes of Human Service Agencies | p. 216 |
| Perspectives on How Organizations Function: A Brief Review | p. 222 |
| Examining the Formal Structure and Operations | p. 226 |
| The Informal Structure: What is Not on the Organization Chart | p. 231 |
| A Paradigm of the Competitive Culture | p. 232 |
| Computer Resources and Uses and Virtual Agencies | p. 233 |
| The Virtual Agency | p. 235 |
| Working the System | p. 236 |
| Changing the Agency from Within | p. 237 |
| Using Work Groups: Committees, Teams, and Boards | p. 248 |
| A Case Example | p. 249 |
| Teams | p. 250 |
| Group Development and the Role of the Social Worker | p. 252 |
| Some Caveats on Groups | p. 255 |
| Effective Meetings | p. 257 |
| Dealing with Group Problems | p. 263 |
| Conclusion | p. 269 |
| Using Networks and Networking | p. 272 |
| What is a Network? What is Networking? | p. 272 |
| Why Networks and Networking? | p. 273 |
| Social Exchanges and Networks | p. 274 |
| Network Dimensions | p. 274 |
| Domain Consensus | p. 274 |
| Establishing and Maintaining Domains and Networks: The Practice Challenges and Tasks | p. 282 |
| Bargaining | p. 284 |
| Mediation and Arbitration | p. 286 |
| Establishing and Maintaining Domains | p. 286 |
| Virtual Networks and Networking | p. 287 |
| Clients and Social Support Networks | p. 288 |
| Using Marketing | p. 303 |
| Markets and Marketing | p. 304 |
| Marketing Challenges for the Social Services and the Social Work Profession | p. 305 |
| A Market Orientation for the Profession | p. 309 |
| Marketing and Community Practice | p. 311 |
| Strategic Marketing and Market Management | p. 315 |
| The Marketing Audit Guide | p. 334 |
| Using The Advocacy Spectrum | p. 340 |
| Making Change Happen | p. 340 |
| Social Action and Advocacy | p. 341 |
| Advocacy Spectrum: Spanning People and Policy | p. 343 |
| Public Interest, Political, and Cause Advocacy | p. 350 |
| Supporting the Spectrum: Job Descriptions and Advocacy Postures | p. 358 |
| Key Advocacy Skills | p. 361 |
| Appendix 12.1: Illustrative Exercises | p. 366 |
| Using Organizing: Acting in Concert | p. 371 |
| Community Organizing and Organizations | p. 372 |
| Community Building | p. 373 |
| Asset-Based Community Building | p. 376 |
| Using Community Assets | p. 379 |
| Focus, Focus | p. 382 |
| The Theme of Connecting | p. 395 |
| Community Social Casework | p. 402 |
| What is Community Social Casework? | p. 403 |
| Community Social Case Work Knowledge, Skill, and Tasks | p. 406 |
| Community Assessment and Patch Analysis | p. 407 |
| Ethnography | p. 407 |
| Community Social Casework Protocol | p. 407 |
| The Conception of the Community, the Social Resources, and the Task Environment | p. 410 |
| Effectiveness of Community Social Casework | p. 415 |
| Subject Index | p. 419 |
| Author Index | p. 431 |
| Table of Contents provided by Ingram. All Rights Reserved. |