Rent 9780205365395 | Communication: Making Connections (Study Edition) | Seiler, William J.; Beall, Melissa L. @knetbooks.com

Summary Table of Contents

Designed to give your students the extra support they need to succeed in your classroom, our Study Edition of Seiler/Beall's Communication: Making Connections, Fifth Edition, offers perforated chapter practice tests at the end of the textbook, an optional Practice Test Solutions Manual with access to professional tutoring, and an Instructor's Answer Key with solutions and ready-made midterm and final exams. Containing the same engaging and effective features that have made Communication: Making Connections such a success, the Study Edition offers an additional bonus: perforated chapter quizzes at no extra cost to students. Because the answers to the practice tests are not included in the Study Edition, instructors can use the tests as quizzes or as extra homework. If instructors prefer to give students the option of checking their own results, they can package the Study Edition with our Practice Test Solutions Manual for FREE. Also included FREE with this option is our Tutor Center Access Card to provide students with extra study support from our qualified Tutor Center professionals by phone, fax, e-mail, and the Internet. With either ordering option, students get a valuable and effective study system not found in other books! The text authors, experienced in the teaching and management of the basic communication course, believe that communication is about connecting, linking, sharing, participating, bonding, coupling, or joining with others. This text uses student-oriented scenarios, exercises and examples, as well as the authors' conversational style, to draw students into the book and motivate them to learn and understand the basic principles of communication. An integrated emphasis on technologyboth in the text itself and in the supplements packagehelps students learn about its relationship to communication.

Each chapter concludes with “Summary,” “Key Terms,” “Discussion Starters,” and “Notes.”

I. MAKING CONNECTIONS THROUGH COMMUNICATION.

1. Connecting Process and Principles.
What Is Communication?
Why Should We Study Communication?
Principles of Communication.
Essential Components of Communication.
Types of Communication.
Misconceptions about Communication.
Improving Communication Competence.

... MORE

3. Connecting Self and Communication.
Self-Concept and Its Connection to Communication.
Improving the Self Concept.

4. Connecting Through Verbal Communication.
The Importance of Language.
The Elements of Language.
Language-Based Barriers to Communication.
How to Use Language More Effectively.

5. Connecting Through Nonverbal Communication.
Characteristics of Nonverbal Communication.
Types of Nonverbal Communication.
Functions of Nonverbal Communication.
Interpreting Nonverbal Communication.

6. Connecting Listening and Thinking in the Communication Process.
The Importance of Effective Listening.
Listening and Hearing: Is There a Difference?
Stages of Effective Listening.
The Functions of Listening.
Barriers to Effective Listening.
Critical Listening and Critical Thinking: Analyzing and Evaluating Messages.
Improving Listening Competence.
Listening and Technology.

II. CONNECTING IN THE PUBLIC CONTEXT.

7. Selecting a Topic and Relating to the Audience.
Selecting a Speech Topic.
Determining the General Purpose, Specific Purpose, and Thesis of a Speech.
Relating to the Audience.

8. Gathering and Using Information.
Gathering Information.
Suggestions for Doing Research.
Using Research to Support and Clarify Ideas.

9. Organizing and Outlining Your Speech.
Organizing the Body of Your Speech.
Organizing the Introduction of Your Speech.
Organizing the Conclusion of Your Speech.
Outlining Your Speech.

10. Managing Anxiety and Delivering Your Speech.
Qualities of Effective Speakers.
Managing Speech Anxiety.
Methods of Delivery.
Vocal and Physical Aspects of Delivery.
Visual or Presentational Aids.
Polishing Your Delivery.

11. Informative Speaking.
Information and Power.
Distinctions between Informative and Persuasive Speaking.
Topics for Informative Speeches.
Preparing and Developing an Informative Speech.
Evaluating the Informative Speech.
A Sample Informative Speech With Commentary.

12. Persuasive Speaking.
The Goal of Persuasive Speaking.
Topics for Persuasive Speeches.
Persuasive Claims.
Establishing Credibility.
Becoming Effective Consumers of Persuasion.
Preparing and Developing a Persuasive Speech.
Fallacies in Argument Development.
Evaluating the Persuasive Speech.
A Sample Persuasive Speech with Commentary.

III. CONNECTING IN RELATIONAL CONTEXTS.

13. Interpersonal Communication.
Interpersonal Communication.
The Motivation to Communicate and Form Relationships.
Relationships: Getting to Know Others and Getting to Know Ourselves.
Self-Disclosure in Relationships.

14. Developing Relationships.
Forming and Dissolving Relationships.
Interpersonal Conflict.
Improving Communication in Relationships.

15. Group and Team Communication.
Small Group Communication: Making the Connection.
What Is a Group?
Group Formation: Why Do People Join Groups?
Purposes of Small Group Communication.
Project or Work Teams.
Characteristics of Small Groups.
Gender Differences in Group Communication.
Ethical Behavior.
Technology and Groups.

16. Participating in Groups and Teams.
Team Building Leadership.
Member Participation.
Conducting a Meeting.
Problem Solving and Decision Making.
Managing Group Conflict.
Evaluating Small Group Performance.

Appendix: Employment Interviewing: Preparing for Your Future.
Preparing for Job Hunting.
Career Research on the Internet.
Choosing a Career.
Qualities Employers Seek.
Preparation for an Interview.
The Interview.
Factors Leading to Rejection.
Factors Leading to Job Offers.

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