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Communication Between Cultures With Infotrac

ISBN: 9780534534608 | 0534534600
Edition: 4th
Format: Paperback
Publisher: Wadsworth Publishing
Pub. Date: 6/20/2000

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SummaryTable of Contents
This book gives readers an understanding and appreciation of different cultures and provides them with the practical skills for improving their communication with people from other cultures. It provides excellent motivation for students through numerous compelling examples that force them to examine their own assumptions and cultural biases. The book is divided into four interrelated parts: Part I introduces the study of communication and culture, Part II focuses on the ability of culture to shape and modify our view of reality, Part III puts the theory of intercultural communication into practice, and Part IV converts knowledge into action.
Prefaceix
Part 1 Communication and Culture1(50)
The Challenge of Intercultural Communication: Interaction in a Diverse World
2(19)
The... MORE
2(1)
Intercultural Communication
2(1)
The Importance of Intercultural Communication
3(2)
Points of Contact
5(11)
International Contacts
5(7)
Domestic Contacts
12(4)
Studying Intercultural Communication
16(2)
Individual Uniqueness
17(1)
Objectivity
17(1)
Preview of the Book
18(1)
Summary
19(1)
InfoTrac College Edition Exercises
19(1)
Activities
20(1)
Discussion Ideas
20(1)
Communication and Culture: The Voice and the Echo
21(30)
The Importance of Communication
22(1)
Defining Communication
22(1)
Some Principles of Communication
22(9)
Communication Is a Dynamic Process
23(1)
Communication Is Symbolic
24(1)
Communication Is Systemic
25(1)
Communication Involves Making Inferences
26(1)
Communication Is Self-Reflective
27(1)
Communication Has a Consequence
27(1)
Communication Is Complex
28(3)
Understanding Culture
31(15)
The Basic Functions of Culture
32(1)
Definitions of Culture
33(1)
Characteristics of Culture
34(12)
Intercultural Communication
46(3)
A Definition of Intercultural Communication
46(1)
Forms of Intercultural Communication
46(3)
Summary
49(1)
InfoTrac College Edition Exercises
49(1)
Activities
50(1)
Discussion Ideas
50(1)
Part 2 The Influence of Culture51(84)
Cultural Diversity in Perception: Alternative Views of Reality
52(37)
Defining Perception
53(1)
Perception and Culture
53(2)
Beliefs
55(1)
Attitudes
56(1)
Values
57(1)
Cultural Patterns
58(2)
We Are More Than Our Culture
58(1)
Cultural Patterns Are Points on a Continuum
59(1)
Cultural Patterns Are Interrelated
59(1)
Heterogeneity Influences Cultural Patterns
59(1)
There Are Numerous Cultural Patterns in Each Culture
59(1)
Cultural Patterns Change
59(1)
Cultural Patterns Are Often Contradictory
60(1)
Dominant American Cultural Patterns
60(5)
Individualism
61(1)
Equality
62(1)
Materialism
62(1)
Science and Technology
63(1)
Progress and Change
63(1)
Work and Leisure
64(1)
Competition
64(1)
Diverse Cultural Patterns
65(21)
Hofstede's Value Dimensions
65(8)
Confucian Dynamism
73(1)
Kluckhohns and Strodbeck's Value Orientations
73(6)
Hall's High-Context and Low-Context Orientation
79(3)
Et Cetera
82(4)
Summary
86(1)
InfoTrac College Edition Exercises
87(1)
Activities
87(1)
Discussion Ideas
88(1)
The Deep Structure: Roots of Reality
89(46)
The Deep Structure of Culture
90(2)
Deep Structure Institutions Carry a Culture's Most Important Beliefs
91(1)
Deep Structure Institutions and Their Messages Endure
91(1)
Deep Structure Institutions and Their Messages Are Deeply Felt
91(1)
Deep Structure Institutions Supply Much of Our Identity
92(1)
World View
92(2)
Religion as a World View
94(19)
Religious Similarities
96(2)
Six Religious Traditions
98(15)
A Comparison of World Views
113(2)
A Mechanistic View
113(1)
A Dualistic View
114(1)
Family
115(7)
The Importance of Families
116(1)
Types of Families
116(1)
Culture and Family
116(6)
History
122(11)
United States History
124(2)
African American History
126(1)
Jewish History
127(1)
Russian History
127(1)
Chinese History
128(1)
Japanese History
129(1)
Mexican History
130(3)
Summary
133(1)
InfoTrac College Edition Exercises
133(1)
Activities
133(1)
Discussion Ideas
134(1)
Part 3 From Theory to Practice135(126)
Language and Culture: Words and Meanings
136(28)
The Importance of Language
136(3)
Functions of Language
137(2)
Language and Culture
139(9)
Verbal Processes
139(2)
Patterns of Thought
141(1)
Culture and Meaning
142(1)
Culture and the Use of Language
143(5)
Foreign Language and Translation
148(6)
Problems of Translation and Equivalence
149(3)
Working with a Translator
152(2)
Language Diversity in the United States
154(7)
Alternative Languages
154(3)
Co-Cultures and Language Use
157(4)
Summary
161(1)
InfoTrac College Edition Exercises
162(1)
Activities
162(1)
Discussion Ideas
163(1)
Nonverbal Communication: The Messages of Action, Space, Time, and Silence
164(32)
The Importance of Nonverbal Communication
165(2)
Judging Internal States
165(1)
First Impressions
165(1)
Subconscious Actions
166(1)
Culture-Bound
166(1)
Defining Nonverbal Communication
167(1)
Functions of Nonverbal Communication
167(2)
Repeating
168(1)
Complementing
168(1)
Substituting
168(1)
Regulating
168(1)
Contradicting
168(1)
Nonverbal Communication: Guidelines and Limitations
169(1)
Nonverbal Communication Is Often Ambiguous
169(1)
We Are More Than Our Culture
169(1)
Overstating Differences
169(1)
Nonverbal Communication Seldom Operates in Isolation
170(1)
Nonverbal Communication and Culture
170(1)
Classifications of Nonverbal Communication
171(22)
Body Behavior
171(14)
Space and Distance
185(2)
Time
187(4)
Silence
191(2)
Summary
193(1)
InfoTrac College Edition Exercises
194(1)
Activities
194(1)
Discussion Ideas
194(2)
Cultural Influences on Context: The Business Setting
196(22)
Context and Communication
197(1)
Communication Is Rule Governed
197(1)
Context Specifies Communication Rules
197(1)
Communication Rules Are Culturally Diverse
197(1)
Culture and the Business Context
198(2)
The International Business Context
200(12)
Cultural Views Toward Management and Managers
200(4)
Culture-Specific Business Practices
204(8)
The Domestic Business Context
212(4)
The Importance of Diversity in Advertising
213(1)
Cultural Conflicts in the Workforce
213(3)
Summary
216(1)
InfoTrac College Edition Exercises
217(1)
Activities
217(1)
Discussion Ideas
217(1)
Cultural Influences on Context: The Educational Setting
218(23)
Culture and Education
218(6)
Cultural Differences in Education
220(4)
Multicultural Education in the United States
224(11)
Goals of Multicultural Education
225(1)
Approaches to Multicultural Education
226(9)
Improving Communication in the Multicultural Classroom
235(4)
Multicultural Teaching Perspectives
236(1)
Multicultural Teaching Competencies
237(2)
Summary
239(1)
InfoTrac College Edition Exercises
239(1)
Activities
240(1)
Discussion Ideas
240(1)
Cultural Influences on Context: The Health Care Setting
241(20)
Health Care and Communication
241(1)
Causes, Treatment, and Prevention of Illness
242(6)
Health Belief Systems
242(2)
Cultural Diversity in the Causes of Illness
244(1)
Cultural Diversity in the Treatment of Illness
245(2)
Cultural Diversity in the Prevention of Illness
247(1)
Religion, Spirituality, and Health Care
248(1)
Health Care for a Diverse Population
249(7)
Family Roles
250(2)
Self-Disclosure
252(1)
Language Barriers
253(1)
Nonverbal Messages
254(1)
Formality
255(1)
Improving Multicultural Health Care Interaction
256(2)
Summary
258(1)
InfoTrac College Edition Exercises
259(1)
Activities
259(1)
Discussion Ideas
259(2)
Part 4 Knowledge into Action261(44)
Accepting and Appreciating Similarities: A Point of View
262(43)
A Philosophy of Change
263(2)
The Brain Is an Open System
263(1)
We Have Free Choice
264(1)
Communication Has a Consequence
265(1)
Potential Problems in Intercultural Communication
265(12)
Seeking Similarities
266(1)
Uncertainty Reduction
266(1)
Stereotyping
267(2)
Prejudice
269(1)
Racism
270(2)
Power
272(1)
Culture Shock
273(2)
Ethnocentrism
275(2)
Becoming Competent
277(2)
Defining Intercultural Competence
277(1)
Approaches to the Study of Intercultural Competence
277(2)
Improving Intercultural Communication
279(16)
Know Yourself
279(3)
Consider the Physical and Human Settings
282(2)
Seek to Understand Diverse Message Systems
284(2)
Develop Empathy
286(4)
Encourage Feedback
290(1)
Develop Communication Flexibility
291(1)
Learn About Cultural Adaptation
292(3)
Ethical Considerations
295(1)
A Definition of Ethics
295(1)
Relativism
295(1)
Universalism
296(1)
Guidelines for an Intercultural Ethic
296(5)
Be Mindful That Communication Produces a Response
296(1)
Respect the Worth of the Individual
297(1)
Seek Commonalties Among People and Cultures
298(2)
Recognize the Validity of Differences
300(1)
Take Individual Responsibility for Your Actions
300(1)
The Future of Intercultural Communication
301(1)
Summary
302(1)
InfoTrac College Edition Exercises
302(1)
Activities
303(1)
Discussion Ideas
303(2)
Notes305(22)
Index327

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