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Communicating at Work : Principles and Practices for Business and the Professions

ISBN: 9780073034331 | 0073034339
Edition: 6th
Format: Paperback
Publisher: McGraw Hill College Div
Pub. Date: 8/1/1998

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Table of Contents

PART I: BASICS OF BUSINESS AND PROFESSIONAL COMMUNICATION

Chapter 1: Communicating at Work

Chapter 2: Communication, Culture, and Work

PART II: PERSONAL SKILLS

Chapter 3: Verbal and Nonverbal Messages

Chapter 4: Listening

Chapter 5: Interpersonal Skills

Chapter 6: Principles of Interviewing

Chapter 7: Types of Interviews

PART III: Working in Groups

Chapter 8: Working in Teams

Chapter 9: Effective Meetings

PART IV: MAKING EFFECTIVE PRESENTATIONS

Chapter 10: Developing the Presentation

Cha... MORE

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