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Communicating at Work : Principles and Practices for Business and the Professions
ISBN: 9780072400724 | 0072400722
Edition: 7thFormat: Hardcover
Publisher: McGraw Hill
Pub. Date: 11/1/2001
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The leading text in business communication, "Communicating at Work" takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent teaching tool.
| Basics of Business and Professional Communication Strategic Case: Sundown Bakery | |
| Communicating at Work | |
| Communication, Culture, and Work | |
| Personal Skills Strategic Case: Computer Solutions | |
| Listening | |
| Verbal and Nonverbal Messages | |
| Interpersonal Skills | |
| Interviewing Strategic Case: Platinum Sounds | |
| Principles of Interviewing | ... MORE |
| Types of Interviews | |
| Working in Groups Strategic Case: Museum of Springfield | |
| Working in Teams | |
| Effective Meetings | |
| Making Effective Presentations Strategic Case: Fresh Air Sports | |
| Developing and Organizing the Presentation | |
| Verbal and Visual Support in Presentations | |
| Delivering the Presentation | |
| Informative, Group, and Special-Occasion Presentations | |
| Persuasive Presentations | |
| Appendix : Business Writing | |
| Table of Contents provided by Publisher. All Rights Reserved. |
