Communicating : A Social, Career, and Cultural Focus
ISBN: 9780205624898 | 0205624898
Edition: 11thFormat: Paperback
Publisher: Pearson
Pub. Date: 2/20/2009
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This highly-regarded introduction to communication book offers a comprehensive blend of basic communication theory, research, and skills, with a strong emphasis on relationship communication (social), workplace (career), and intercultural communication (culture). Communicatingintroduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, "Learn by Doing" activities, thought-provoking questions, and self-asse... MORE
| Foundations of Communication | |
| The Human Communication Process | |
| Communication Defined | |
| The Components of Human Communication | |
| Communication as a System | |
| Models of Human Communication | |
| The Media as Communicator | |
| Communication and Culture | |
| First Amendment Speech | |
| Ethics | |
| Foundations of V... MORE | |
| Origins of Human Language | |
| The Languages We Use | |
| Using Verbal Language | |
| Nonverbal Communication | |
| Sources of Nonverbal Signs | |
| Emotional Influences on Nonverbal Communication | |
| Verbal and Nonverbal Relationships | |
| Categories of Nonverbal Communication | |
| Using Nonverbal Communication | |
| Listening | |
| The Importance of Listening | |
| The Listening Process | |
| Listening Influencers | |
| Purposes of Listening | |
| Listening Apprehension | |
| Improving Your Listening | |
| Intrapersonal Communication | |
| Intrapersonal Communication | |
| Self-Talk | |
| Cognitive Processing | |
| The Self | |
| Understanding Yourself | |
| Need Drives Affecting Communication | |
| Anxiety: Communication Apprehension | |
| The Role of Culture in Intrapersonal Communication | |
| Interpersonal Communication | |
| The Concepts of Interpersonal Communication | |
| Basic Concepts of Interpersonal Communication | |
| Self-Disclosure | |
| The Self and Others | |
| Seeking Approval | |
| Gaining Compliance | |
| Emotions | |
| Power | |
| Male/Masculine-Female/Feminine Communication | |
| Sexual Harassment and Bullying | |
| Relationships | |
| Electronically Mediated Communication | |
| Interpersonal Skills | |
| Participating in Conversations | |
| Giving Directions | |
| Requesting | |
| Dealing with Interpersonal Conflict | |
| Communication Approaches to Managing Conflict | |
| Handling Criticism | |
| Apologizing | |
| The Interview | |
| Interviewing Roles | |
| Interview Format | |
| Types of Interviews | |
| The Concepts of Groups | |
| Groups Defined | |
| Group Versus Individual Actions | |
| Types of Groups | |
| Group Operations | |
| Decision-Making Techniques | |
| Group Setting | |
| Mediated Meetings | |
| Participating in Groups | |
| Cultural Differences in Groups | |
| The Group Participant | |
| The Group Leader and Group Leadership | |
| Communicating in Public | |
| Public Speaking: Planning and Presenting the Message | |
| The Listenable Speech | |
| Preparing a Speech: An Overview | |
| Parameters of Public Speaking | |
| The Ethics of Public Speaking | |
| Analyzing the Parameters of Speeches | |
| Process of the Speech Analysis | |
| Post Speech Analysis | |
| Modes of Presentation | |
| Public Speaking: Developing the Speech | |
| Sources of Information | |
| Supporting Material | |
| Techniques for Presenting Supporting Material | |
| Computerized Graphics | |
| Public Speaking: Structuring the Message | |
| The Basic Elements of a Speech | |
| The Introduction | |
| The Central Idea | |
| The Body | |
| Traditional Methods of Arrangement for the Body of a Speech | |
| The Conclusion | |
| Transition into the Question-and-Answer Session | |
| Alternative Methods for Organizing the Speech | |
| Role of Culture on Speech Structure | |
| Public Speaking: Presenting the Message | |
| Aspects of Oral and Physical Speech Presentation | |
| Use of Visual Aids (including PowerPoint) | |
| Public Speaking Anxiety | |
| Rehearsing the Speech | |
| The Role of Culture on Speech Presentation | |
| Dealing with Difficulties during a Speech | |
| Informative Public Speaking | |
| Role of Informative Speaking | |
| Concept of Informative Speaking | |
| Characteristics of Informative Speaking | |
| Classifications of Informative Speaking | |
| Developing the Informative Speech | |
| The Informative Process in Action | |
| Persuasive Public Speaking | |
| Persuasive Speaking | |
| Process of Persuasion | |
| Persuasive Strategies | |
| Role of Influence in Persuasion | |
| Components of Persuasive Message | |
| The Structure of the Persuasive Message | |
| The Persuasive Process in Action | |
| Appendix : The Résumé | |
| Glossary | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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