Rent 9780673388742 | COMMUNICATING IN SMALL GROUPS (P)

All chapters end with “Putting Principles into Practice” and “Practice” features
Introducing Group and Team Principles and Practices
What Is Small Group Communication?
The Importance of Teams
Advantages and Disadvantages of Working in Groups and Teams
Types of Small Groups
Me Versus We: An Obstacle to Collaboration in Groups and Teams
Becoming a Competent Small Group Communicator
An Introduction to Group-Solving Competencies
Small Group Communication Theory
The Nature of Theory and the Theory-Building Process
Theory: A Practical Approach to Group Communication
A Case Study
The Purpose of Communication in Small Groups: Reducing Uncertainty
Theoretical Perspectives for the Study of Small Group Communication
New Technologies and Small Group Communication Theory
Describing Elements of Group and Team Communication
Group Formation
Why Do People Join Groups?
Individual Goals
Group Goals
A Case Study
Establishing Mutuality of Concern
Interpersonal Attraction
Group Attraction
Homogeneity and Diversity in Groups
Group Formation Over Time
Relating to Others in Small Groups
Roles
Norms
Culture
A New and Growing Culture: Persons with Disabilities
Status
Power
Trust
The Development of Group Relationships over Time
Improving Group Climate
A Case Study
Defensive Communication
Defensive and Supportive Climates
Interpersonal Confirmation and Disconfirmation
Listening
Verbal Dynamics in the Small Group
Group Cohesiveness
Communication Networks
Group Size
Group Climate and Productivity
Nonverbal Group Dynamics
The Importance of Nonverbal Communication in Groups
Applications of Nonverbal Communication Research to Groups and Teams
Functions of Nonverbal Cues in Groups and Teams
Culture and Nonverbal Communication
Gender and Nonverbal Communication
Interpreting Nonverbal Communication
Preparing for Discussion
Developing a Discussion Plan
Formulating Discussion Questions
Using Electronic Resources and the Library
Using Logic and Reasoning
Using Evidence in Group Discussion
Using Critical Analysis Skills: Avoiding Reasoning Fallacies
Making Decisions and Solving Problems
Group Decision Making: Choosing Among Alternatives
Group Problem Solving: Overcoming Obstacles to Achieving a Goal
Three Approaches to Group Problem Solving
Cultural Assumptions About Group Problem Solving and Decision Making
Using Problem-Solving Techniques
An Overview of Prescriptive Problem-Solving Strategies
Reflective Thinking: The Traditional Approach to Group Problem Solving
Brainstorming: A Creative Approach to Generating Ideas for Problem Solving
Question-Oriented Approaches to Problem Solving
Managing Conflict
What Is Conflict?
Conflict and Diversity in Small Groups
Conflict Management Styles
Cooperative Conflict Management: Principles and Skills
When People Are Not Cooperative: Dealing with Difficult Group Members
Groupthink: Conflict Avoidance
Consensus: Reaching Agreement Through Communication
Leadership
What Is Leadership?
Trait Perspective: Characteristics of Effective Leaders
Functional Perspective: Group Needs and Roles
Situational Perspective: Adapting Style to Context
Transformational Leadership
Emergent Leadership in Small Groups
Leadership Training
Improving Productivity in Groups and Teams
Principles and Practices of Improving Work Quality
Principles and Practices of Effective Meetings
Principles and Practices of Using Technology in Groups and Teams
Appendix: Communicating to an Audience
Panel Discussions
Symposium Presentations
Forum Presentations
Planning What to Say to an Audience
Presenting Information to an Audience
Glossary
Index
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