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Communicating for Results : A Guide for Business and the Professions

ISBN: 9780534229689 | 0534229689
Edition: 5th
Format: Paperback
Publisher: Wadsworth Publishing
Pub. Date: 10/7/1996

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SummaryTable of Contents
This best-selling text will show you the basic concepts and techniques you need to successfully communicate in today's business world, regardless of your current level of business experience. Covering every aspect of the communication process, COMMUNICATING FOR RESULTS will give you a competitive edge in any business situation-from the initial interview to making skilled presentations (complete with professional visual aids) to assuming a leadership role. In addition, you'll find online video clips of common professional scenarios paired with the text's concepts, giving you a realistic glimpse into the business world and an opportunity to see how theory translates into practical action that will help you improve your chance of career success!
Chapter 1 The Communication Process: An Introduction
1(38)
Chapter 2 Theories of Organization
39(31)
Chapter 3 Improv... MORE
70(39)
Chapter 4 Effective Listening
109(22)
Chapter 5 Nonverbal Communication in the Organization
131(40)
Chapter 6 Obstacles to Organizational Communication
171(37)
Chapter 7 Basic Information for All Types of Interviews
208(26)
Chapter 8 The Employment Interview
234(35)
Chapter 9 Small-Group Communication and Problem Solving
269(33)
Chapter 10 Participation and Leadership in Small Groups
302(26)
Chapter 11 Informative Presentations
328(36)
Chapter 12 Verbal and Visual Supporting Materials
364(42)
Chapter 13 Persuasive Presentations: Individual or Team
406(41)
Appendix A Survey of Communication Styles447(14)
Appendix B Questions Asked of Job Applicants Seeking Nonsupervisory Positions461(4)
Appendix C Questions Asked of Job Applicants Seeking Management Positions465(4)
Appendix D Presentations to Enjoy and Evaluate469

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