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| Your Roles in Groups and Teams | p. 1 |
| Groups and Teams: Communicating for Success | p. 3 |
| Leadership and Responsibility; Influencing Your Teams | p. 25 |
| Leadership to Create Teamwork | p. 51 |
| The "Work" in Teamwork: Starting the Process | p. 53 |
| The "Team" in Teamwork: Bringing Individuals Together | p. 79 |
| Leadership Through Task Processes | p. 103 |
| Task Questions and Resource... MORE | p. 105 |
| Logical and Critical Thinking: Analyzing Information | p. 125 |
| Innovative and Creative Thinking: Generating New Ideas | p. 146 |
| Problem Analysis and Decision Making: Following Clear Systems | p. 166 |
| Leadership Through Transactional Processes | p. 189 |
| Team Communication and Climates: Connecting through Language | p. 191 |
| Nonverbal Cues and Meanings: Enhancing Team Messages | p. 214 |
| Listening and Questioning: Developing Team Dialogue | p. 236 |
| Challenges to Leaders and Leadership | p. 257 |
| Teams and Designated Leaders: Fulfilling Role Expectations | p. 259 |
| Team Pressures and Conflicts: Meeting the Challenges | p. 283 |
| Team Problems and Participation: Managing the Obstacles | p. 307 |
| Team Projects and Reports | p. 329 |
| Group Formats and Approaches: Planning Public Meetings | p. 331 |
| Written and Oral Reports: Presenting Team Findings | p. 356 |
| Epilogue | p. 382 |
| Table of Contents provided by Blackwell. All Rights Reserved. |