This classic text covers basic listening, questioning, relationship-building and other clinical interviewing skills. Building on those basic skills, John & Rita Sommers-Flanagan explain the basic pieces of the interview process and the most common types of interviews (intake, mental status examination, and suicide assessment). The final section is devoted to specifics related to interviewing specific populations and challenging situations. The Update adds an additional chapter that covers an important and evolving area of clinical interviewing--non face-to-face (FTF) interviews. Non FTF interviews include telephone, videoconferencing, email, texting, instant messaging, etc. A DVD illustrating the different skills and situations is also included with each copy of the Update. Finally, the Update contains a step-by-step protocol for mental status examinations.