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Cisco Voice over IP (CVoice) (Authorized Self-Study Guide)

ISBN: 9781587052620 | 1587052628
Edition: 2nd
Format: Hardcover
Publisher: Cisco Press
Pub. Date: 1/1/2007

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SummaryTable of Contents
Foundation learning for CCVP voice over IP Kevin Wallace, CCIE(R) No. 7945 "Cisco Voice over IP, Second Edition", is a Cisco(R)-authorized, self-paced learning tool for Cisco Certified Voice Professional (CCVP) voice over IP (VoIP) foundation learning. This book provides you with the knowledge you need to implement and support data and voice integration solutions at the network-access level. By reading this book, you will gain a thorough understanding of basic IP telephony operation and router configuration, support, troubleshooting, and integr... MORE
Introductionxviii
Fundamentals of Telephony Networks
3(42)
Basic Components of Telephony Networks
4(15)
... MORE
CO Switches and Switching Systems
8(2)
Privately Owned Switches
10(2)
Call Signaling
12(6)
Multiplexing
18(1)
Fundamentals of Packet Telephony Networks
19(8)
Benefits of Packet Telephony Networks
20(1)
Packet Telephony Components
21(1)
Call Control
22(4)
Real-Time versus Best-Effort Traffic
26(1)
IP Telephony Applications
27(14)
Analog Interfaces
27(2)
Digital Interfaces
29(2)
IP Phones
31(3)
Types of Deployment
34(7)
Summary
41(1)
Chapter Review Questions
41(4)
Analog and Digital Voice Connections
45(58)
Analog Voice Fundamentals
45(19)
Local-Loop Connections
45(1)
Local-Loop Signaling
46(4)
Trunk Connections
50(2)
Trunk Signaling
52(9)
Echo
61(3)
Analog-to-Digital and Digital-to-Analog Voice Encoding
64(10)
Sampling and the Nyquist Theorem
66(2)
Quantization
68(2)
Voice Compression Standards
70(4)
Signaling Systems
74(13)
Channel Associated Signaling
74(5)
Common Channel Signaling Systems
79(7)
Signaling System Interoperability
86(1)
Enabling VoIP Fax and Modem Transmission
87(6)
Cisco Fax Relay
87(1)
T.38 Fax Relay
88(1)
T.37 Fax Store and Forward
89(1)
Fax Pass-Through
90(1)
Modem Pass-Through
91(1)
Modem Relay
92(1)
Summary
93(1)
Chapter Review Questions
93(2)
Lab Exercise: Navigating Your Hands-On Lab
95(8)
Task 1: Physical Connectivity
96(1)
Task 2: Initial Configuration
97(1)
Task 3: Exercise Verification
97(1)
Suggested Solution
97(6)
Voice Interface Configuration
103(40)
Configuring Voice Ports
103(31)
Voice Applications
103(6)
FXS Ports
109(3)
FXO Ports
112(1)
E&M Ports
113(2)
Timers and Timing
115(2)
Digital Voice Ports
117(2)
ISDN
119(2)
Common Channel Signaling Options
121(2)
Monitoring and Troubleshooting
123(3)
Tuning Voice Quality
126(1)
Electrical Characteristics
126(3)
Voice Port Tuning
129(3)
Configuring Echo Cancellation
132(2)
Summary
134(1)
Chapter Review Questions
134(3)
Lab Exercise: Voice Port Configuration
137(6)
Task 1: Configure FXS Port Parameters
137(1)
Task 2: Exercise Verification
138(1)
Suggested Solution
138(5)
Voice Dial Peer Configuration
143(48)
Configuring Dial Peers
143(38)
Understanding Call Legs
143(2)
Understanding Dial Peers
145(2)
Configuring POTS Dial Peers
147(2)
Configuring VoIP Dial Peers
149(4)
Configuring Destination-Pattern Options
153(2)
Characteristics of the Default Dial Peer
155(2)
Matching Inbound Dial Peers
157(4)
Matching Outbound Dial Peers
161(1)
Configuring Hunt Groups
161(5)
Collecting and Analyzing Digits
166(2)
Manipulating Digits
168(6)
Special-Purpose Connections
174(1)
Plar
175(2)
Plar-Opx
177(1)
Trunk Connection
178(2)
Tie-Line Connection
180(1)
Summary
181(1)
Chapter Review Questions
182(2)
Lab Exercise: POTS and VoIP Dial Peers
184(2)
Task 1: Configure POTS Dial Peers
185(1)
Task 2: Exercise Verification
185(1)
Suggested Solution
185(1)
Lab Exercise: PLAR Connection
186(5)
Task 1: Configure PLAR
186(1)
Task 2: Exercise Verification
187(1)
Suggested Solution
187(4)
VoIP Fundamentals
191(90)
Understanding VoIP Requirements
191(9)
Business Case for VoIP
191(2)
VoIP Functional Components
193(2)
VoIP Protocols
195(2)
VoIP Service Considerations
197(1)
RTP and RTCP
198(2)
VoIP Network Architectures
200(18)
Centralized Network Architectures
201(2)
H.323 Distributed Network Architectures
203(3)
SIP Distributed Network Architectures
206(2)
Comparing Network Architectures
208(1)
Simple Multisite IP Telephony Network
209(2)
Interconnecting VoIP Protocols
211(1)
Understanding Gateways
212(3)
Practice Scenarios: Network Architecture
215(3)
Building Scalable Dial Plans
218(8)
Numbering Plans and Dial Plans
218(8)
Scalable Dial Plans
226(46)
Enhancing and Extending an Existing Plan to Accommodate VoIP
229(3)
Accounting for Caller Mobility for 911 Services
232(4)
Calculating Bandwidth Requirements
236(1)
CODEC Payload Bandwidth Requirements
237(1)
Impact of Voice Samples and Packet Size on Bandwidth
237(2)
Data Link Overhead
239(1)
Security and Tunneling Overhead
239(1)
Calculating the Total Bandwidth for a VoIP Call
239(2)
Effects of Voice Activity Detection on Bandwidth
241(3)
Cisco Voice CODEC Bandwidth Calculator
244(2)
Allocating Bandwidth for Voice and Data Traffic
246(1)
Traffic Statistics
246(2)
Establishing Network Objectives for Voice and Data
248(1)
Meeting the Current Network Objective
248(1)
Traffic Theory
249(1)
Busy Hour
250(1)
Erlangs
251(1)
Traffic Probability Assumptions
251(2)
Traffic Calculations
253(2)
Call Density Matrix
255(1)
Bandwidth Calculations
256(5)
Security Implications of VoIP Networks
261(1)
Security Policies for VoIP Networks
261(2)
Threats to VoIP
263(1)
Secure LAN Design
264(1)
Communicating Through a Firewall
265(2)
Delivering VoIP over a VPN
267(5)
Summary
272(1)
Chapter Review Questions
272(3)
Lab Exercise: RTP Header Compression
275(6)
Task 1: Change the Load Interval on Router R2's Serial Interface
275(1)
Task 2: Take a Baseline Measurement
275(1)
Task 3: Enable cRTP
276(1)
Task 4: Verify cRTP
276(1)
Suggested Solution
277(4)
VoIP Signaling and Call Control Protocols
281(92)
The Need for Signaling and Call Control
281(8)
VoIP Signaling
281(2)
Call Control Models
283(1)
Call Control Translation
283(2)
Call Setup
285(1)
Call Administration and Accounting
286(3)
H.323 Concepts and Configuration
289(42)
H.323 and IP
289(3)
Functional Components of H.323
292(1)
H.323 Gateways
293(1)
IP-to-IP Gateways
294(1)
H.323 Gatekeepers
295(1)
Multipoint Conferences
296(1)
H.323 Call Establishment and Maintenance
296(1)
RAS Messages
297(1)
Call Flows
298(7)
Types of Multipoint Conferences
305(2)
Deploying and Configuring H.323
307(9)
SIP Concepts and Configuration
316(1)
SIP and Associated Standards
316(1)
Cisco SIP Support
317(1)
SIP Components
318(2)
SIP Applications
320(1)
SIP Messages
321(1)
Status Codes
322(1)
SIP Addressing
322(2)
SIP Call Setup Models
324(4)
Robust SIP Design
328(1)
Cisco's Implementation of SIP
328(1)
Configuring SIP on a Cisco Router
329(1)
Monitoring and Troubleshooting SIP
330(1)
MGCP Concepts and Configuration
331(22)
MGCP and Its Associated Standards
331(1)
Basic MGCP Components
332(3)
Basic MGCP Concepts
335(1)
MGCP Sessions
335(1)
MGCP Control Commands
336(1)
MGCP Call Flows
337(2)
Robust MGCP Design
339(1)
Cisco's Implementation of MGCP
340(1)
Configuring MGCP
340(2)
Cisco Unified CallManager MGCP Configuration
342(10)
Monitoring and Troubleshooting MGCP
352(1)
Comparing Call Control Models
353(8)
Call Control Model Feature Comparison
354(2)
Strengths of H.323, SIP, and MGCP
356(2)
Selecting Appropriate Call Control
358(3)
Summary
361(1)
Chapter Review Questions
362(2)
Lab Exercise: H.323 Gatekeeper
364(9)
Task 1: Configure the H.323 Gatekeeper
365(1)
Task 2: Configure H.323 Gateways
366(1)
Task 3: Verify the Configuration
367(1)
Suggested Solution
368(5)
Improving and Maintaining Voice Quality
373(44)
Optimizing Voice Quality
373(11)
Factors that Affect Voice Quality
373(5)
Quality Metrics
378(3)
Objectives of QoS
381(3)
AutoQoS
384(7)
AutoQoS Features
384(2)
Configuring AutoQoS on a Router
386(2)
AutoQoS for Enterprise
388(2)
Configuring AutoQoS on a Catalyst Switch
390(1)
Implementing Call Admission Control
391(17)
Effects of Bandwidth Oversubscription
391(1)
CAC Operation
392(1)
RSVP
393(1)
CAC Tools
394(14)
Summary
408(1)
Chapter Review Questions
409(2)
Lab Exercise: Router AutoQoS
411(6)
Task 1: Configure AutoQoS on the Slower Interface
412(1)
Task 2: Configure AutoQoS on the Faster Interface
412(1)
Task 3: Exercise Verification
412(1)
Suggested Solution
413(4)
Appendix A Answers to Chapter Review Questions417(4)
Appendix B Cisco VoIP Applications421(20)
Glossary441(26)
Index467

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