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Business and Society Ethics and Stakeholder Management

by: Carroll, Archie B.; Buchholtz, Ann K.

Business and Society Ethics and Stakeholder Management

by: Carroll, Archie B.; Buchholtz, Ann K.

ISBN 13:
9780324001020
ISBN 10:
0324001029
Edition: 4th
Format: Hardcover
Copyright: 07/23/1999
Publisher: South-Western College Pub
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Summary

BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT uses a thoughtful presentation of cutting-edge research along with 37 case histories to help students understand the relationships between business and society stakeholders. The managerial perspective of this text emphasizes the twin themes of stakeholders and ethics. It shows students how to integrate ethical considerations into all their decision-making. This text employs a stakeholder management framework that emphasizes business's social and ethical responsibilities to both internal and external stakeholders.

Preface

About the Authors

PART ONE BUSINESS, SOCIETY, AND STAKEHOLDERS

(90)

The Business/Society Relationship

(25)

Business and Society

(2)

The Macroenvironment

(1)

Role of Pluralism

(2)

Our Special-Interest Society

(1)

Business Criticism and Corporate Response

(11)

Focus of the Book

(3)

Structure of the Book

(2)

Summary

(3)

Corporate Social Responsibility, Responsiveness, and Performance

(36)

The Corporate Social Responsibility Concept

(10)

Arguments Against and For Corporate Social Responsibility

(3)

Corporate Social Responsiveness

(2)

Corporate Social Performance

(9)

Social Performance and Financial Performance

(3)

Socially Conscious or Ethical Investing

(3)

Summary

(5)

The Stakeholder Management Concept

(28)

Origins of the Stakeholder Concept

(2)

Who Are Business's Stakeholders?

(4)

Strategic, Multifiduciary, and Synthesis Views

(2)

Three Values of the Stakeholder Model

(1)

Stakeholder Management

(13)

Effective Stakeholder Management

(1)

Stakeholder Management Capability

(1)

The Stakeholder Corporation

(1)

Summary

(3)

PART TWO BUSINESS ETHICS AND MANAGEMENT

(116)

Business Ethics Fundamentals

(39)

Business Ethics and Public Opinion

(2)

What Does Business Ethics Mean?

(6)

Four Important Ethics Questions

104

(3)

Three Models of Management Ethics

107

(10)

Making Moral Management Actionable

117

(1)

Developing Moral Judgment

118

(6)

Elements of Moral Judgment

124

(3)

Summary

127

(4)

Personal and Organizational Ethics

131

(42)

Levels at Which Business Ethics May Be Addressed

132

(1)

Personal and Managerial Ethics

133

(12)

Managing Organizational Ethics

145

(22)

Summary

167

(6)

Ethical Issues in the Global Arena

173

(34)

Eras in the Internationalization of Business

174

(2)

MNCs and the Global Environment

176

(5)

Ethical Issues in the Multinational Environment

181

(11)

Improving Global Ethics

192

(9)

Summary

201

(6)

PART THREE EXTERNAL STAKEHOLDER ISSUES

207

(230)

Business, Government, and Regulation

208

(35)

A Brief History of Government's Role

209

(2)

The Roles of Government and Business

211

(3)

Interaction of Business, Government, and the Public

214

(1)

Government's Nonregulatory Influence on Business

215

(6)

Government's Regulatory Influences on Business

221

(11)

Deregulation

232

(3)

Regulatory Reform

235

(2)

Summary

237

(6)

Business's Influence on Government and Public Policy

243

(28)

The Current Political Environment

244

(2)

Corporate Political Participation

246

(1)

Business Lobbying

247

(9)

Political Action Committees

256

(7)

Coalition Building

263

(1)

Strategies for Political Activism

264

(2)

Summary

266

(5)

Consumer Stakeholders: Information Issues and Responses

271

(37)

The Paradox of the Consumer Orientation

272

(1)

The Consumer Movement

273

(4)

Product Information Issues

277

(20)

The Federal Trade Commission

297

(3)

Self-Regulation in Advertising

300

(2)

Summary

302

(6)

Consumer Stakeholders: Product and Service Issues

308

(28)

Two Central Issues: Quality and Safety

309

(9)

Consumer Product Safety Commission

318

(2)

Food and Drug Administration

320

(4)

Business's Response to Consumer Stakeholders

324

(7)

Summary

331

(5)

The Natural Environment as Stakeholder: Issues and Challenges

336

(24)

A Brief Introduction to the Natural Environment

336

(7)

Natural Environment Issues

343

(8)

Causes of the Environmental Crisis

351

(3)

Environmental Perspectives

354

(2)

Summary

356

(4)

Business and Stakeholder Responses to Environmental Challenges

360

(32)

Responsibility for Environmental Issues

361

(3)

The Role of Governments in Environmental Issues

364

(8)

Other Environmental Stakeholders

372

(6)

Business Environmentalism

378

(9)

The Future of Business: Greening and/or Growing?

387

(1)

Summary

388

(4)

Business and Community Stakeholders

392

(45)

Community Involvement

393

(13)

Corporate Philanthropy or Business Giving

406

(16)

Business and Plant Closings

422

Summary

341

(96)

PART FOUR INTERNAL STAKEHOLDER ISSUES

437

(146)

Employee Stakeholders and Workplace Issues

438

(33)

Changes in the Workplace

439

(3)

The New Social Contract

442

(2)

The Employee Rights Movement

444

(5)

The Right to a Job/Not to Be Fired Without Cause

449

(2)

The Right to Due Process and Fair Treatment

451

(5)

Freedom of Speech in the Workplace

456

(10)

Summary

466

(5)

Employee Stakeholders: Privacy, Safety, and Health

471

(37)

Right to Privacy in the Workplace

472

(12)

Workplace Safety

484

(9)

The Right to Health in the Workplace

493

(8)

Summary

501

(7)

Employment Discrimination and Affirmative Action

508

(39)

The Civil Rights Movement and Minority Progress

509

(3)

Federal Laws Prohibiting Discrimination

512

(8)

Expanded Meanings of Discrimination

520

(2)

Issues in Employment Discrimination

522

(12)

Affirmative Action in the Workplace

534

(6)

Summary

540

(7)

Owner Stakeholders and Corporate Governance

547

(36)

Legitimacy and the Corporate Governance Problem

548

(14)

Improving Corporate Governance

562

(14)

Summary

576

(7)

PART FIVE STRATEGIC MANAGEMENT FOR SOCIAL RESPONSIVENESS

583

(140)

Strategic Management and Corporate Public Policy

584

(25)

Understanding the Concept of Corporate Public Policy

585

(2)

Four Key Strategy Levels

587

(6)

The Strategic Management Process

593

(10)

Summary

603

(6)

Issues Management and Crisis Management

609

(26)

Issues Management

610

(13)

Crisis Management

623

(8)

Summary

631

(4)

Public Affairs Management

635

(88)

Evolution of the Corporate Public Affairs Function

636

(2)

Modern Perspectives of Corporate Public Affairs

638

(6)

Public Affairs Strategy

644

(2)

Incorporating Public Affairs Thinking into Every Manager's Job

646

(2)

Summary

648

(75)

URL Appendix

723

(12)

Name Index

735

(3)

Subject Index

738

Amazon no longer offers textbook rentals. We do!

Business and Society Ethics and Stakeholder Management

Business and Society Ethics and Stakeholder Management

9780324001020

0324001029

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Business and Society Ethics and Stakeholder Management

Business and Society Ethics and Stakeholder Management

9780324001020

0324001029

Summary

Table of Contents

Supplemental Materials

Write a Review

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