9780134238425

TERM	PRICE	DUE
SHORT TERM	$91.12	Jun 07

For courses in Business and Professional Communication

Real business examples and fundamental skill building
Business and Professional Communication places a strong emphasis on presentations in business settings to better prepare students for the realities of daily career life. Jim DiSanza and Nancy Legge’s comprehensive topic coverage offers clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, the Sixth Edition provides students with practical tips, contemporary applications, and a survey of the relevant contexts for business and professional communication.

NOTE: This ISBN is for a Pearson Books a la Carte edition: a convenient, three-hole-punched, loose-leaf text. In addition to the flexibility offered by this format, Books a la Carte editions offer students great value, as they cost significantly less than a bound textbook.

James R. DiSanza received his Ph.D. from Penn State University and is currently Chair of the James E. Rogers Department of Communication, Media, and Persuasion at Idaho State University. Dr. DiSanza teaches courses in leadership, business and professional communication, conflict management, and management communication. His research interests are in persuasive attack and image repair communication.

Nancy J. Legge received her Ph.D. from Penn State University and is currently a professor in the James E. Rogers Department of Communication, Media, and Persuasion at Idaho State University. Dr. Legge teaches courses in image management, persuasion, the rhetoric of popular culture, and rhetorical criticism. She is the Editor of Relevant Rhetoric: A New Journal of Rhetorical Studies. Her research interests are in persuasive attack, image repair, and the rhetoric of popular culture.

1. The Role of Communication in Business and the Professions

PART I – DYADIC AND GROUP COMMUNICATION
2. Listening and Feedback in Organizational Relationships
3. Communicating in Organizational Groups and Teams
4. Interpersonal Politics and Power in Communication
5. Professional Interviews

PART II – CREATING A PROFESSIONAL PRESENTATION
6. Considering Audience Feedback
7. Preparing and Delivering Presentations
8. Creating and Using Visual Aids

PART III – TYPES OF BUSINESS AND PROFESSIONAL PRESENTATIONS
9. Technical Presentations
10. Proposal Presentations
11. Sales Presentations
12. Risk Communication
13. Crisis Communication

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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Business and Professional Communication Plans, Processes, and Performance, Books a la Carte

Business and Professional Communication Plans, Processes, and Performance, Books a la Carte

0134238427

Summary

Author Biography

Table of Contents

Supplemental Materials