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Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

by: Shelly, Gary B.; Cashman, Thomas J.; Serwatka, Judy A.

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

by: Shelly, Gary B.; Cashman, Thomas J.; Serwatka, Judy A.

ISBN 13:
9780789568069
ISBN 10:
0789568063
Edition: 4th
Format: Paperback
Copyright: 11/04/2003
Publisher: Cengage Learning

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Summary

Business Data Communications Introductory Concepts and Techniques covers fundamental business data communication concepts, beginning with an overview and the companies and government agencies involved in the field; the effects of communications on today's society; types of networks and security; the importance of wireless technologies; e-business applications; and the increased speed in communication services.

Introduction to Communications

Learning Objectives

(1)

Introduction

(1)

What Is Data Communications?

(9)

Networks

(8)

Basic Components of a Communications System

(1)

The Telephone System

(4)

Data Communications and the Telephone System

(1)

Common Carriers

(1)

IntraLATA Calls

(1)

InterLATA Calls

(1)

Governmental and Regulatory Agencies

(1)

Federal Communications Commission (FCC)

(1)

Public Utility Commissions (PUCs)

(1)

National Telecommunications and Information Administration (NTIA)

(1)

Standards Organizations

(4)

American National Standards Institute (ANSI)

(1)

International Organization for Standardization (ISO)

(1)

Corporation for Open Systems (COS)

(1)

International Telecommunication Union (ITU)

(1)

International Telecommunications Union-Telecommunication Standardization Sector (ITU-T)

(1)

Institute of Electrical and Electronics Engineers (IEEE)

(1)

Electronics Industries Alliance (EIA)

(1)

Telecommunications Industry Association (TIA)

(1)

Committee T1

(1)

Personal Communications Industry Association (PCIA)

(1)

Cellular Telecommunications Industry Association (CTIA)

(1)

Communications Satellite Corporation (COMSAT)

(1)

International Telecommunications Satellite Organization (INTELSAT)

(1)

Applications of Data Communications

(4)

Government Applications

(1)

The Internet

(1)

Summary

(1)

Communications Trailblazer -- Tim Berners-Lee

(1)

Spotlight On -- Impact of the Telecommunications Reform Act of 1996

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

(2)

Timeline

Fundamentals of Data Communications

Learning Objectives

(1)

Introduction

(1)

Signal Representation

(5)

Bit Rate

(1)

Baud Rate

(2)

Frequency

(1)

Bandwidth

(2)

Digital Signals versus Analog Signals

(5)

Modems

(4)

Data Codes

(3)

American Standard Code for Information Interchange (ASCII)

(1)

Extended Binary-Coded Decimal Interchange Code (EBCDIC)

(2)

Unicode

(1)

Telecommunications --- Voice Communications

(11)

The Telephone

(2)

The Telephone Network

(6)

Telephone Numbering System

(3)

Summary

(1)

Communications Trailblazer -- John T. Chambers, President and CEO, Cisco Systems

(1)

Spotlight On -- Wireless Technology in Schools

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Communications Media, Servers, and Clients

Learning Objectives

(1)

Introduction

(1)

Guided Media

(6)

Twisted Pair Wire

(2)

Coaxial Cable

(1)

Fiber-Optic Cable

(3)

Unguided Media

(12)

Broadcast Radio

(4)

Microwave

(4)

Cellular Radio

(2)

Spread Spectrum Radio

(1)

Infrared Transmission

(1)

Selection of Media

(2)

Cost

(1)

Speed

(1)

Rate of Errors

(1)

Security

(1)

Computers and Terminals in a Communications Network

(12)

Computers in a Network

(5)

Clients (Terminals)

(2)

Special-Purpose Terminals

(5)

Network Configurations

(2)

Point-to-Point

(1)

Multipoint

(1)

Terminal Interfaces

(4)

Handshaking

(1)

Summary

(2)

Communications Trailblazer -- Jeffrey T. Bezos, CEO of Amazon.com

(1)

Spotlight On -- Satellite Connections to the Internet

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Communications Equipment

Learning Objectives

(1)

Introduction

(1)

Multiplexers

(13)

Frequency Division Multiplexing

(2)

Time Division Multiplexing

(1)

Statistical Time Division Multiplexing

(1)

Wavelength Division Multiplexing

(1)

Frequency Division Multiple Access

(2)

Time Division Multiple Access

(1)

Code Division Multiple Access

(1)

Multiplexer Configurations

(2)

Interconnecting Devices

(3)

Hubs

(1)

Bridges

(1)

Switches

(1)

Routers

(1)

Front-End Processor (FEP)

(2)

Types of Front-End Processors

(1)

Controllers

(2)

Remote Controllers

(1)

Local Controllers

(1)

Protocol Converters

(2)

Ancillary Equipment

(3)

Diagnostic Equipment

(1)

Port Concentrators and Selectors

(1)

Special-Purpose Modems

(1)

Summary

(1)

Communications Trailblazer -- John Roth, President and CEO, Nortel Networks

(1)

Spotlight On -- Retailers and Wireless Technology

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Data Transmission

Learning Objectives

(1)

Introduction

(1)

Analog Modulation

(2)

Amplitude Modulation (AM)

(1)

Frequency Modulation (FM)

(1)

Phase Modulation (PM)

(1)

Quadrature Amplitude Modulation (QAM)

(1)

Digital Modulation

(3)

Using Analog Signals to Transmit Digital Data

(1)

Using Digital Signals to Transmit Analog Data

(1)

Using Digital Signals to Transmit Digital Data

(1)

Transmission Direction

(5)

Simplex Transmission

(1)

Half-Duplex Transmission

(1)

Full-Duplex Transmission

(3)

Transmission Modes

(1)

Serial Transmission

(1)

Parallel Transmission

(1)

Synchronization

(1)

Asynchronous Transmission

(1)

Synchronous Transmission

(1)

Data Synchronization

(1)

Errors

(7)

Sources of Errors

(1)

Error Detection

(2)

Error Correction

(3)

Error Prevention

(1)

Digital Transmission

(3)

Summary

(1)

Communications Trailblazer -- David W. Dorman, Chairman and CEO, AT&T

(1)

Spotlight On -- Tablet PCs

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Protocols

Learning Objectives

(1)

Introduction

(1)

The Role of Software in a Network

(1)

Protocols

(5)

Open Systems Interconnection (OSI) Model

(4)

Types of Protocols

(1)

Wide Area Network Protocols

(10)

Mainframe Computer Protocols

(4)

Internet Protocols

(2)

Other Internet Protocols

(3)

Local Area Network Protocols

(3)

X.PC

(1)

Ethernet

(1)

Token Passing

(1)

Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)

(1)

Wireless Protocols and Standards

(7)

Cellular Digital Packet Data (CDPD)

(1)

Wireless Application Protocol (WAP)

(1)

Infrared Data Association (IrDA)

(1)

Third Generation (3G) of Mobile Communications

(1)

Bluetooth

(2)

Enhanced Data Rates for Global Evolution (EDGE)

(1)

SyncML

(1)

AppleTalk Protocol

(1)

Summary

(1)

Communications Trailblazer -- Marc Andreessen, Coinventor of the Web Browser

(1)

Spotlight On -- High-Altitude Communications Platform

(2)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Network Concepts

Learning Objectives

(1)

Introduction

(1)

Basic Network Concepts

(3)

Networking Techniques

(5)

Switched Networks

(4)

Broadcast Networks

(1)

Routing

(1)

Types of Routing

(1)

Network Ownership

(1)

Network Types

(7)

Local Area versus Wide Area Networks

(2)

The Internet and Intranets

(4)

Distributed Systems

(16)

Definition of Distributed Systems

(3)

Characteristics of Distributed Systems

(1)

Types of Distributed Systems

(6)

Implementation of Distributed Systems

(1)

File Handling

(2)

Data Distribution

(2)

Distributed Databases

(1)

Incompatibility Problems

(1)

Summary

(2)

Communications Trailblazer -- Larry Ellison, Chairman of Oracle Corporation

(1)

Spotlight On -- Distributed Training

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Wide Area and Metropolitan Area Networks

Learning Objectives

(1)

Introduction

(1)

Network Connections

(3)

Point-to-Point Connections

(2)

Multipoint Connections

(1)

Topologies

(7)

Wide Area Network Topologies

(6)

Metropolitan Area Network Topologies

(1)

Systems Network Architecture

(1)

Advanced Program-to-Program Communication (APPC)

(1)

Systems Application Architecture

(3)

Common User Access

(1)

Common Programming Interface for Communications

(1)

Common Communications Support

(1)

The SAA Layered Model

(2)

Digital Network Architecture

(1)

DNA Structured Model

(1)

EnVISN Architecture

(1)

Electronic Commerce

(1)

Data Warehousing

(1)

Business-to-Business (B2B) Initiatives

(1)

Electronic Data Interchange

(4)

XML and EDI

(1)

Components of EDI

(1)

EDI Standards

(1)

Advantages of EDI

(1)

Metropolitan Area Network Implementations

(2)

MAN Layered Architecture

(1)

Municipal MAN

(1)

School District MAN

(1)

Summary

(1)

Communications Trailblazer -- Samuel J. Palmisano, Chairman of the Board and CEO, IBM Corporation

(1)

Spotlight On -- Cable Modem Technology

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Local Area Networks

Learning Objectives

(1)

Introduction

(1)

LAN Hardware

(4)

Personal Computer

(2)

Network Interface Card

(1)

Transmission Medium

(1)

LAN Standards

(1)

LAN Topologies

(4)

Ring Topology

(3)

Bus Topology

(1)

Star Topology

(1)

Protocols

(6)

Ethernet

(2)

Token Passing

(2)

Apple Networks

(2)

Types of Networks

(6)

Private Branch Exchange LANs

(1)

Peer-to-Peer LANs

(2)

Server-Based LANs

(1)

Wireless LANs

(2)

LAN Software

(2)

Network Operating System

(1)

Novell NetWare

(1)

LANtastic

(1)

Windows NT/2000/2003

(1)

Linux

(1)

High-Speed LANs

(2)

Fast Ethernet

(1)

Gigabit Ethernet

(1)

Connecting Networks

(3)

Repeaters

(2)

Bridges

(1)

Routers

(1)

Gateways

(1)

Summary

(2)

Communications Trailblazer -- Jack Messman and Ray Noorda --- The Novell Story

(1)

Spotlight On -- Home Networks

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Network Security

Learning Objectives

(1)

Introduction

(1)

Physical Security

(2)

Measures to Control Physical Access to Networks

(1)

Data/Network Security Equipment

(1)

Software Security

(4)

IDs and Passwords

(1)

Encryption

(3)

Digital Signatures

(4)

Digital Certification

(3)

Secure Sockets Layer (SSL)

(1)

Security Issues

(3)

Forms of Computer Attacks

(1)

Firewalls

(2)

Summary

(1)

Communications Trailblazer -- George Samenuk, Chairman and CEO, Network Associates, Inc.

(1)

Spotlight On -- Wireless LAN Security in a Hospital

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Network Management

Learning Objectives

(1)

Introduction

(1)

Network Management and the ISO Model

(1)

Objectives of Network Management

(8)

User Satisfaction

(5)

Cost-Effectiveness

(2)

Meeting the Objectives

(3)

Staffing

(1)

Network Analysis

(2)

Network Management for Wireless Networks and E-Commerce

(3)

Wireless Networks

(1)

Network Traffic Volume

(1)

Internet Network Monitoring Tools

(1)

General Network Monitoring Tools

(3)

Classes of Network Monitoring Software

(1)

Network Management Protocols

(2)

Summary

(1)

Communications Trailblazer -- Bruce Chizen, President and Chief Executive Officer Adobe Systems Incorporated

(1)

Spotlight On -- Chief Information Officer/Chief Technology Officer as the E-Leader

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

The Internet

Learning Objectives

(1)

Introduction

(1)

History of the Internet

(4)

Early Internet Commands

(4)

Telnet

(1)

File Transfer Protocol (FTP)

(3)

Gopher

(1)

Archie

(1)

Veronica

(1)

Internet Addressing

(5)

IP Addresses

(1)

Domain Name System (DNS)

(2)

Electronic Mail Addresses

(1)

How the Internet Works

(3)

Internet Backbones

(2)

Routers

(1)

Servers

(1)

Protocols

(1)

World Wide Web

(5)

Web Programming

(1)

Web Browsers

(2)

The Future of the Web

(1)

Other Internet Services

(4)

Search Programs

(1)

Newsgroups and Mailing Lists (LISTSERVs)

(3)

Summary

(2)

Communications Trailblazer -- Douglas Engelbart, Inventor of Hypertext and the Computer Mouse

(1)

Spotlight On -- Web Robots

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Communications Services

Learning Objectives

(1)

Introduction

(1)

Categories of Communications Services

(1)

Switched Circuits

(6)

Demarcation Point (Demarc)

(1)

Local Exchange Carriers (LECs)

(1)

Virtual Private Network (VPN)

(1)

Telephone Number Portability

(1)

Integrated Services Digital Network (ISDN)

(2)

Dedicated Circuits

(3)

Voice-Grade Circuits

(1)

Wideband Analog Circuits

(1)

T-Carrier Circuits

(1)

Digital Subscriber Line

(1)

Synchronous Optical Network (SONET)

(1)

Fast Packet Services

(7)

X.25

(1)

Frame Relay

(2)

Asynchronous Transfer Mode (ATM)

(1)

Switched Multimegabit Data Service (SMDS)

(2)

Advanced Intelligent Networks

(1)

Multiprotocol Label Switching (MPLS)

(2)

Summary

(1)

Communications Trailblazer -- Bill Gates, Founder and Former CEO, Microsoft Corporation

(1)

Spotlight On -- Frame Relay over Satellite Networks

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

E-Business Applications and the Business Data Communications Industry

Learning Objectives

(1)

Introduction

(1)

The Impact of E-Business on Data Communications

(12)

E-Business and Information Technology

(4)

E-Business for Business

(3)

E-Business for Consumers

(3)

Interactive Television (ITV)

(2)

Standards

(2)

Wireless Technology

(2)

Other Standards

(1)

Intranets and Extranets

(1)

Groupware

(3)

Real-Time Groupware

(1)

Asynchronous Groupware

(1)

Summary

(1)

Communications Trailblazer -- Pierre Omidyar, eBay Chairman of the Board

(1)

Spotlight On -- Increasing Auto Loan Efficiency Using B2B Technology

(1)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

(1)

Internet Projects

Addressing the Challenge of Living in a Connected World

Learning Objectives

(1)

Introduction

(1)

Emerging Technologies

(6)

Ultra Wideband (UWB) Technology

(2)

Wireless Hotspots

(1)

Radio Frequency IDs

(1)

E-Services

(2)

Living in a Connected World

(2)

Advantages of Living in a Connected World

(1)

Disadvantages of Living in a Connected World

(2)

Challenges to Living in a Connected World

(1)

Careers in a Connected World

(2)

Summary

(1)

Communications Trailblazer -- Carleton S. (Carly) Florina, Chairman and Chief Executive Officer, Hewlett-Packard Company

(1)

Spotlight On -- Finding Children Using Computer Networks

(2)

Key Terms

(1)

Review Questions

(1)

Discussion Questions

Internet Projects

Index

Amazon no longer offers textbook rentals. We do!

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

9780789568069

0789568063

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

9780789568069

0789568063

Summary

Table of Contents

Supplemental Materials

Write a Review

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